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Mark Christopher Auto Center

Ontario, CA

4.5
10,141 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,141 reviews

February 18, 2024

Very good and Jerry the sales person who sold us our pickup was very polite, helpful and professional More

by thomasabeyta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry sales man
Feb 21, 2024 -

Mark Christopher Auto Center responded

Thomas, we are truly grateful for this awesome review! We are thrilled that Jerry was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 18, 2024

Service was quick, and service advisor was friendly and honest. This dealership always takes care of me. More

by FSOLIS31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Mark Christopher Auto Center responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 18, 2024

Dario was my service advisor and did a great job of greeting me. I explained the issue I was having and said he would have a tech check it right away. He called me shortly thereafter and informed me of More

by basievert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dario
Feb 21, 2024 -

Mark Christopher Auto Center responded

Hello and thank you for your kind words! Dario is a great asset and I am glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 17, 2024

Took my 2018 Chevy Equinox in due to having some issues shifting. I dropped it off on a Friday at 8AM and took me reaching out on a Tuesdays mid morning to get an update on diagnostics and more than $200 i More

by AG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jackie
Feb 20, 2024 -

Mark Christopher Auto Center responded

Thank you for your feedback, Amanda. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and I encourage you to contact me at your earliest convenience to discuss this in greater detail. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 17, 2024

Nick who sold us the car was so great and professional. Easy purchase for us More

by DNLDRY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Mark Christopher Auto Center responded

Thank you for taking the time to review Mark Christopher Auto Center. I'm glad to hear that you found the sales process to be smooth and easy. If you have any further questions, please don't hesitate to let me know. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 16, 2024

Alex was great. This is the second car I’ve bought from him. Very helpful and knowledgeable. More

by keithm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2024 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review, Keith. We are very happy to hear that Alex could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 16, 2024

Great customer service was provided and every thing was explained in detail. Enjoyed the experience More

by smwalter18
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2024 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 15, 2024

Great people, service, and dealership is clean, bright, and can find any car easily. Recommend highly. More

by KELZBENZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Mark Christopher Auto Center responded

I can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and I look forward to doing so again. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 13, 2024

Our service writer was amazing. He got things done that had to be done and totally understood everything we told him. Nobu you are priceledd More

by gnkjeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nobu
February 12, 2024

Very friendly and process went well. Vehicle was clean and ready to go while we completed paperwork. Finance found lowest interest rate. More

by mjrye
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salesperson Bobby was fantastic
Feb 14, 2024 -

Mark Christopher Auto Center responded

Thank you for taking the time to share your feedback regarding your experience at Mark Christopher Auto Center and congratulations on your new vehicle! Buying a new car is a huge step and I am honored that we got to be a part of it. Please feel free to reach out if you need anything! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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