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Mark Christopher Auto Center

Ontario, CA

4.5
10,096 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,096 reviews

December 16, 2023

I am completely satisfied with the service to my vehicle. It was completed in a reasonable amount of time. The review is for AVO INJIAN only. Jeff Rizzi has NOTHING to do with it. More

by MYBOYBUBBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AVO INJIAN
Dec 18, 2023 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. I look forward to working with you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 16, 2023

Great service as always. .theyvwere fast ontime and treated me well.the best Service Dept. More

by ogonz1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fletes,Juan
Dec 19, 2023 -

Mark Christopher Auto Center responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our team provided you with the best dealer experience! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 15, 2023

Greg and JC absolutely first class. Truck purchase was easy and painless they even delivered the truck to my house. So thankful for the professionalism. See you for the next purchase. � More

by jeremy94
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JC Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Hess
Dec 18, 2023 -

Mark Christopher Auto Center responded

Jeremy, thank you for taking the time to share your feedback regarding your experience at Mark Christopher Auto Center, and congratulations on your new vehicle! Buying a new car is a huge step and I am honored that we got to be a part of it. Please feel free to reach out if you need anything! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 15, 2023

Very disappointed at the pricing, states that there were two fobs and only had one and charged me $208 for another one. The detailing was horrible, dirty carpets, smell inside, driver power seats did not w More

by rcng0
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Sam Fakhouri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Mark Christopher Auto Center responded

I would like to thank you for sharing this review. I appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and we encourage you to contact me if you would like to further discuss your visit. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 15, 2023

I was cared for like a VIP and the whole experience was fantastic. Vince and Greg are top notch! More

by CJTMD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincenzo Catalano
Dec 18, 2023 -

Mark Christopher Auto Center responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 14, 2023

The service management of Mark Christopher Cadillac does not honor their warranty to their loyal customers. Because of a defect in one of the manufacturer parts of the vehicle, they denied honoring their le More

by KEVINC_HERNANDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide our dealership with feedback about your experience, Kevin. We are looking into you concern. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 14, 2023

Had truck in repeatedly…still not fixed! Back in next Monday…🙄…53 miles 1 way every time it takes 106 miles off the warranty, let alone $5.+ per gallon of gas! Tried to blame an embellish More

by cherrybombmomcb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 14, 2023

Great customer service attention to detail very convenient and work done in timely manner thanks More

by RUBIOAA87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Mark Christopher Auto Center responded

Thank you for the kind words, Rubio. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Mark Christopher Auto Center, we value our customers and we look forward to seeing you down the road. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 14, 2023

Service guys were great. Very thorough and professional. Dario got me in and out within a couple hours More

by FABIAN5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
Dec 14, 2023 -

Mark Christopher Auto Center responded

Fabian, it’s great to know that Dario provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 13, 2023

I will keep purchasing cars from This dealer as I’ve purchased before. Nick and his associates were very good to us, no pressure just smooth sailing. Thank you Nick More

by cosspray
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar in Financing
Dec 14, 2023 -

Mark Christopher Auto Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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