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Mark Christopher Auto Center
Ontario, CA
10,065 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 10,065 reviews
September 02, 2023
Comfortable facilities; courteous and knowledgeable staff; efficient service experience . Only frustrating experience can be long hold times as staff is busy helping other customers staff; efficient service experience . Only frustrating experience can be long hold times as staff is busy helping other customers More
by GLEE.MSW
Verified CustomerEmployees Worked With
Nobu is excellent
September 02, 2023
Jackie was a little behind on keeping me updated as promised, by a day in regards to price and delivery of repairs. Price was also a concern. I had been text 1,900.00 when I went to get the car, total promised, by a day in regards to price and delivery of repairs. Price was also a concern. I had been text 1,900.00 when I went to get the car, total was over 2,100.00 , when asked , I wasn’t really told a good explanation, just what I already knew. When we entered the service area, asked for Jackie , was told she’d be right up, she was aware we were there, as I had text her, I’d be there by 12pm and other service employees had let her know customers were waiting . Fifteen minutes later Jackie walked in, didn’t ask if we were waiting for her as we stood in the service podium area, I had to approach her, this after she had been at her podium for 5 minutes or more. Cashier was unfriendly, we felt we were intruding upon her time with a male co- worker, she was very dismissive of us. Overall as a customer felt under valued … More
by Rowansandy
Employees Worked With
September 02, 2023
Great experience buying a Cadillac Lyriq. Love the vehicle and was treated very well. My first electric vehicle, so training was important and they delivered! I met the service advisors at th Love the vehicle and was treated very well. My first electric vehicle, so training was important and they delivered! I met the service advisors at the Cadillac service center who are very knowledgeable. So glad I made this purchase! More
by basievert
September 01, 2023
I have purchased 2 vehicles from Mark Christopher and both were painless and professional. If I need another vehicle I will go to Matk Christopher first... both were painless and professional. If I need another vehicle I will go to Matk Christopher first... More
by rnursall
September 01, 2023
They will steal your money and give you the runaround. Beware of the Service Manager. Beware of the Service Manager. More
by PATRICELOU6
Employees Worked With
September 01, 2023
They were fantastic wasted no time for me. courteous fast reliable . On time and delivered what is promissed. courteous fast reliable . On time and delivered what is promissed. More
by KURKEN
August 30, 2023
Took almost 3 weeks for a simple common repair on a canyon. Communication was not always great. Had to call multiple times because no call back canyon. Communication was not always great. Had to call multiple times because no call back More
by TMWEDEL3
Employees Worked With
Ray Peters
