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Mark Christopher Auto Center

Ontario, CA

4.6
11,336 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 11,336 reviews

July 03, 2026

Making a appointment and checking in was very easy, however with a 8:15am appointment for a simple Oil change my vehicle wasn't ready till after 2:00pm. When I need simple things like a oil change it m More

by smcleod3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Sanchez
Jul 04, 2026 -

Mark Christopher Auto Center responded

Thank you for your feedback. I appreciate your kind words about William's customer service. I understand your concern regarding the wait time for your oil change, and we truly value your suggestion about a dedicated oil change station. Your experience helps us identify areas for improvement, and feel free to reach out to us directly at Mark Christopher Auto Center to discuss this further. Our team hopes to provide you with a better experience next time. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 02, 2026

Everything went well. It was a good and friendly experience. Second time getting a vehicle at that location. More

by gusjr1231
Recommend Dealer
Yes
Employees Worked With
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2026 -

Mark Christopher Auto Center responded

Thank you for your review! I’m glad you had a good and friendly experience at Mark Christopher Auto Center, especially during your second visit. We appreciate your trust and look forward to assisting you again soon. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 02, 2026

I had an excellent car-buying experience. Jose was professional, knowledgeable, and the entire process smooth and stress free. Jose, took the time to answer all my questions. I highly. recomm More

by Chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Enciso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry in Finance
Jul 03, 2026 -

Mark Christopher Auto Center responded

Thank you for your review, Chris! I'm pleased to hear you had an excellent car-buying experience at Mark Christopher Auto Center. It's great to know that Jose provided you with professional and knowledgeable service, making the process smooth and stress-free. We appreciate your recommendation and look forward to welcoming you back soon. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 02, 2026

Great service Tony Lopez always takes care of us. Glad he was able to find out the issue. More

by GARREOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2026 -

Mark Christopher Auto Center responded

Thank you for your review! I’m glad Tony was able to assist you and resolve the issue. At Mark Christopher Auto Center, we strive to provide excellent service, and it’s great to know that you had a positive experience. We look forward to seeing you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 02, 2026

Even with an appointment I waited 1. 5 hours. Also, the oil change includes a vehicle inspection that did not happen. No mention of my low fluids, no mention or adjustment of tire pressur More

by gonzmeister66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2026 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand that waiting 1.5 hours, even with an appointment, can be frustrating. Your feedback regarding the oil change and the inspection process is valuable to me, and I take it seriously. I encourage you to reach out to me directly at Mark Christopher Auto Center so I can address your concerns and ensure a better experience in the future. Thank you for bringing this to our attention. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 02, 2026

We had a great experience with our salesman Rami. He took his time with us and taught us about vehicle features.No pressure sales.Cesar in finance was also super friendly and helpful. More

by mvhamey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rami and Cesar were great
Jul 03, 2026 -

Mark Christopher Auto Center responded

Thank you for your feedback! I’m glad you had a great experience with Rami and Cesar at Mark Christopher Auto Center. It's great that Rami could help you understand your vehicle's features and that you appreciated the no-pressure approach. We hope to see you again soon for any of your automotive needs. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 01, 2026

When I arrived I was seen right away when he told me that they would have to keep my car and I told him I had to work he offered me an electric car and I declined so he got me a rental and called me an Uber More

by t.wilson06.lw
Recommend Dealer
Yes
Employees Worked With
Chris and he was amazing
Jul 02, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I greatly appreciate your feedback about your experience at Mark Christopher Auto Center. I'm thrilled to hear that we provided you with great customer service and kept you informed throughout the process. It's fantastic to know you felt supported and well taken care of. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 01, 2026

My questions are always answered when I have one and appointments are always available when I need one. More

by moniquemarquez90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback, Monique! I'm glad to hear that your questions are always answered and that appointments at Mark Christopher Auto Center are convenient for you. I appreciate your support, and we look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 01, 2026

Excellent experience. Armando was attentive even on his day off. Mario was just the best salesperson we could ask for. Greg Hess really helped make the entire process smoo More

by jonathansum
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Jonathan! I’m thrilled to hear that you had an excellent experience at Mark Christopher Auto Center. It's great to know that Armando, Mario, and Greg made such a positive impact on your car-buying journey. I appreciate your feedback, and we hope to see you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 01, 2026

The staff was great. However no water. No restrooms was not good. Not even bottled water available. More

by anthonymardirosian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2026 -

Mark Christopher Auto Center responded

Thank you for your feedback, Anthony. I appreciate your kind words about our staff, and I understand the importance of providing amenities like water and restrooms for our customers. Your concerns are valuable to us, and we will work on improving these aspects for future visits. We hope to see you again at Mark Christopher Auto Center! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932