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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.5
10,147 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,147 reviews

May 05, 2023

I was very satisfied and pleased thank you for your speedy and pleasant experience for my first visit More

by Joseph.Vivian.garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2023 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 05, 2023

Good job but never gave me any word on my car Battery. ........let me know More

by Washingtonneicey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
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May 09, 2023 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 04, 2023

They all were great from management to finance and sales very professional Excited happy satisfied More

by emadhilou@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Jerry Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Pena
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May 05, 2023 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 04, 2023

Went in for oil change and battery installation, thank you great customer service. Thanks again More

by leticiadevios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avio Injian
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May 08, 2023 -

Mark Christopher Auto Center responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 04, 2023

Was treated very well. Friendly and helpful staff. Nice selection of vehicles. Second time purchasing here, will come back. More

by WMWCRILLY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rami, Jett Palos, Angel Madrigal, Anthony Garrido, Deanna Meschon
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May 08, 2023 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 03, 2023

Great job efficiency affordable easy to work with got me in and out over the weekend More

by Plutamike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
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May 05, 2023 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 03, 2023

Excellent customer service Friendly environment, very professional and knowledgeable service advisors. Happy to bring my vehicles here. More

by FIERRO_CLAVO
Recommend Dealer
Yes
Employees Worked With
Service
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May 04, 2023 -

Mark Christopher Auto Center responded

Thank you so much for your excellent input, Fierro! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 03, 2023

Oil change and tire rotation It was good but it took 3 hours, it was too long More

by CJMARTIN6486@GMAIL.COM
Recommend Dealer
Yes
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May 05, 2023 -

Mark Christopher Auto Center responded

I would like to thank you for sharing this review. I appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and I encourage you to contact me if you would like to further discuss your visit. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 02, 2023

I called the day before to make an appointment. It was suggested that I just try to get here as close to opening time on Saturday as I could. I did, and was warmly welcomed and serviced. My wait ti More

by Chuck
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember the names but I remember the smiles
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May 04, 2023 -

Mark Christopher Auto Center responded

Thank you for writing this amazing review for our team, Chuck! We always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 02, 2023

Agent was not very helpful. His boss was a little better. Last agent was helpful. More

by DADONTHEWEB116
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cuban
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May 02, 2023 -

DADONTHEWEB116 responded

Jason failed to share the cars features with us and he failed to get retention bar fixed as he committed to. He left us to finish transactions and feature introductions to another agent. A Cuban man and he was much better.

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