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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.6
11,162 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 11,162 reviews

December 08, 2023

I keep having to bring my truck in constantly for repairs. New Motor, new exhaust, new front axle and the noise underneath my truck since I bought it, is still an issue. Now I’m not being responded t More

by matthewthomas52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
You can call me if you want to know
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Dec 08, 2023 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us, Matthew. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 07, 2023

Grateful for this dealership giving me an opportunity to buy my very first car and very helpful with everything More

by sandsr653
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alazar Omari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jett Palos
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Dec 07, 2023 -

Mark Christopher Auto Center responded

Thank you, I love hearing from happy customers. I know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact me if you have any questions on your new vehicle. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 07, 2023

Bad customer service, no acknowledgement of clients. Cold and dry service everyone ignoring customers . I don't like , I will never go back. More

by DOLPHINS1723@msn.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
All your service department people
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Dec 07, 2023 -

DOLPHINS1723@msn.com responded

Do not post my response

Dec 07, 2023 -

Mark Christopher Auto Center responded

It appears the impression you received during your recent visit at our dealership does not reflect our standards of customer service. If you would like to discuss this issue in more detail, please give me a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 06, 2023

100% satisfied. Jerry was knowledgeable, & helpful. He made our experience Smooth & hastle free. Very professional More

by VLua
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lloyd Beardsley
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Dec 07, 2023 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. I look forward to working with you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 05, 2023

Was a great experience. I was the bigger pain because we kept changing models for quotes. Thank you JT!!! More

by cplasting
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
JT Trimble
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2023 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 05, 2023

Outstanding customer support. . Armando in sales.. is very thoughtful and professional.. Larry in finance was one of the best in the business.. More

by shawn.jenkins41
Recommend Dealer
Yes
Employees Worked With
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : larry lee
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Dec 06, 2023 -

Mark Christopher Auto Center responded

Thank you for your review of our sales team, Shawn. I'm glad to hear that you had a positive experience with us and look forward to seeing you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 05, 2023

Although I would like the buying process to go faster, this was one of my best truck buying experience. More

by PSI22653
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2023 -

Mark Christopher Auto Center responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of customer service. It’s quite an accomplishment to hear that our team here at Mark Christopher Auto Center provided you with one of the best buying experience! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 05, 2023

They were upfront and were able to find the answers to my questions. They helped with every adjustment needed More

by zpatton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Briam Sandoval
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Dec 06, 2023 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 05, 2023

The service was good but when I got my car back I noticed my money was stolen. More

by nenet1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2023 -

Mark Christopher Auto Center responded

We’ve received your comments and are reviewing your feedback with our team. Please reach out to us directly as soon as possible so we can discuss your visit. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 04, 2023

Very satisfied with the service I will be back and give them an opportunity for my next purchase More

by route66fireprotection
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Batista
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Dec 06, 2023 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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