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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.6
10,203 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,203 reviews

November 28, 2022

Had to unexpectedly do a trade with my truck, at night bad lighting i wonder why. the vehicle I was looking at was being detailed and service had already been done. After the fact checked oil and it was a More

by dwin123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joe Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Pena
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Tony Catalano, Jett Palos, Angel Madrigal, Anthony Garrido
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Nov 30, 2022 -

Mark Christopher Auto Center responded

Customer satisfaction is one of our main priorities, and it seems as if we fell short during your most recent visit with us. We understand the car-purchasing process may be stressful and time-consuming, but our staff is dedicated to making that process as fast and easy as possible. If there is anything our staff or I can do to fix your experience, please do not hesitate to reach out to me directly. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 28, 2022

Julie provides excellent customer service. Always a wonderful experience. I always recommended my friends here. More

by BigBadJon54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
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Nov 30, 2022 -

Mark Christopher Auto Center responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 28, 2022

Service is very good. The people that are working here reslly knows what they’re doing and very good comfortable waiting area. More

by earvinrio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Torres
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Nov 30, 2022 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 28, 2022

Mark Christopher Auto Center provides excellent customer service and has knowledgeable staff that is able to answer all our questions. More

by cara.molina74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Nov 30, 2022 -

Mark Christopher Auto Center responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 27, 2022

Originally there was a slight hiccup in communication on pricing between sales team members. However a few hours later I received a Call from Joe Gonzalez who was amazing. He had originally quoted one of More

by plumbers1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2022 -

Mark Christopher Auto Center responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Joe's and Sam's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 27, 2022

The dealership is great everyone is so helpful. The problem was taken care of and we were on the road in a short time😄. More

by No1decwiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2022 -

Mark Christopher Auto Center responded

Thank you for taking the time to submit this awesome feedback. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 27, 2022

great service willing to work with you. Jonathan was very help full. He sold us are Acadia. More

by ALZHD98EGC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Cagey
Report | Print
Nov 29, 2022 -

Mark Christopher Auto Center responded

I always like to read customer feedback and I am happy to know your recent visit was a pleasant one! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 27, 2022

Sales associates and finance department were extremely professional. I felt no pressure throughout the transaction More

by SPEECHGAL220
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Catalano, Blake(don’t know his last name)
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Nov 29, 2022 -

Mark Christopher Auto Center responded

Thank you for taking the time to share with us! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 26, 2022

We weren’t for my car more than 2hours after the service no vary take care More

by victormramz28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Nov 29, 2022 -

Mark Christopher Auto Center responded

Here at Mark Christopher Auto Center, we are committed to providing a pleasant shopping experience, and that always starts with great customer service. From your feedback, it is clear you were not treated with the respect and courtesy you deserve. I would appreciate the opportunity to make things right. Please contact me at your convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 26, 2022

Thank you for finding my perfect car. I love it. Thank you, Joel Rodriguez for all your help. More

by deavila4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2022 -

Mark Christopher Auto Center responded

Thank you for your review and business as a customer! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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