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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.6
10,206 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,206 reviews

November 21, 2022

Mark Christopher was awesome, they got me the vehicle I wanted! Everyone was super friendly & helpful. Anthony is really nice & does everything to make sure you’re happy with your purchase. More

by Sierrabell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Garrido
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Nov 23, 2022 -

Mark Christopher Auto Center responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Anthony's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 21, 2022

Best service ever! Dario is the best. You need to give him a raise! He’s awesome. More

by Regina.martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dario
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Nov 23, 2022 -

Mark Christopher Auto Center responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 21, 2022

Great customer service. They always go above and beyond. Every time I’ve brought my truck in they’ve fixed other small issues without me asking. More

by Myles B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
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Nov 23, 2022 -

Mark Christopher Auto Center responded

Myles, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 21, 2022

Excellent customer service. Dependable and reliable in meeting my needs. I would come back again. More

by JUAN.J.ORTEGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Nov 23, 2022 -

Mark Christopher Auto Center responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 21, 2022

Awesome cars, very friendly, straight to the point, very great environment, quick service very attentive More

by vazquezfrankie88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edy Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2022 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 20, 2022

Very poor customer service. Had me waiting a very long time before anyone even came to greet me or let me know if they would be with me soon or what was going on. Literally had More

by susanramirez36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
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Nov 23, 2022 -

Mark Christopher Auto Center responded

It appears the impression you received during your recent visit at our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give me a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 20, 2022

One call only. They call call me more times for service and I would love to view what the cost for repair the other thing I need. More

by Johnny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Nov 23, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 19, 2022

The service from Juan is always great! Customer service overall is good, always greeting you. More

by lizbeth.lopez3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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Nov 22, 2022 -

Mark Christopher Auto Center responded

We appreciate your input, Liz. We're glad to hear that you are consistently impressed with the service we offer here. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 19, 2022

I was most impressed with the people and the whole experience great job to all More

by francesestrada55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Nov 22, 2022 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 19, 2022

The salesmen were helpful and they didn't have a high pressure sales pitch. The new vehicle was nice and clean and full of gas More

by gary121phillips
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony , Mike Cagey, Jett Palos
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Nov 22, 2022 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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