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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.5
10,126 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,126 reviews

September 10, 2022

The mechanics don't know how to fix the issues and they got grease all over my white leather seats. I can send pictures if you want to see. More

by Susieqtheclown
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cesar
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Sep 13, 2022 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Mark Christopher Auto Center does not reflect our standards of customer service. Please contact me at your earliest convenience, my direct line is 909-975-3932. Thank you Jeff Rizzi

September 08, 2022

Alex my salesman worked hard to get me the right car. Sam the finance manager helped me pick the best warranty for me and greg helped me figure out the price and terms that fit my budget....thank you gu More

by pattip0111
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex. ..sam...greg
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Sep 12, 2022 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 08, 2022

Great help, actually cared about what i was looking for and then tried to get me the best deal possible to stay within my budget More

by RYAN.TURNER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Waters, Jett Palos
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Sep 12, 2022 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 08, 2022

Made appointment, service wait time from when i gave keys to when I received vehicle was 3 hours for first service on my new truck. More

by Yeisen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cesar
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Sep 13, 2022 -

Mark Christopher Auto Center responded

Thanks for your great review, Yeisen. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 08, 2022

Took a very very long time waiting for the vehicle and the markup on the truck was extremely high. More

by bucbasbal
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Ho
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2022 -

Mark Christopher Auto Center responded

bucbasbal, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 08, 2022

Jason was very knowledgeable and easy going. Everyone at the dealership was nice including Sam my finance guy. If you looking for a new or used vehicle ask for Jason! More

by corvettguy4850
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2022 -

Mark Christopher Auto Center responded

corvettguy4850, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Jason's and Sam's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 08, 2022

Rep was helpful and easy to work with. Takes a long time to drop off and pick up still lots of waiting. but my car is running smoothly!!!! More

by SANNERFAMILYHOME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2022 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 07, 2022

Terrific experience. . Looking forward to additional transactions and referring others to your dealership. Job well done More

by ECLPURCHASING
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Torres
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Sep 09, 2022 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 06, 2022

Cesar Valenzuela was awesome and took care of our needs. Great experience for my family More

by mpeerimal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Valenzuela
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Sep 07, 2022 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 06, 2022

Great people the salesperson Joe Gonzalez was very helpful and he was patiently showing what it was the best truck for as we purchase a 2500 GMC Sierra. Great experience to work with Joe I personal More

by OSCA_CHVZ1209
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey
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Sep 07, 2022 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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