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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.4
9,049 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,049 reviews

February 12, 2022

I buy all my vehicles here for over 10 years always get treated like family. More

by CORONAJ777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edy Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 15, 2022 -

Mark Christopher Auto Center responded

Hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

Helpful
February 12, 2022

This visit was an unscheduled visit for a noise in my car. I did not have an appointment but Julie took care of me. They had to figure out what the noise was but I was in and out within 3 hours, very pl More

by mkcdtl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar in Service
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Feb 15, 2022 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Helpful
February 12, 2022

Warranty work performed and completed at promised time. Service agent, Dario Gomez, was very professional. More

by Ltesc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario Gomez, Matt Torres
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Feb 15, 2022 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Helpful
February 12, 2022

Fast, friendly, and reasonably priced service. Always happy with the results at this dealership. Thank you. More

by zshah009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie, Matt Torres
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Feb 15, 2022 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with our team. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

Helpful
February 12, 2022

Nobu was fantastic. He followed up and was able to complete all of the work necessary even though it cost too much More

by ltldan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Report | Print
Feb 15, 2022 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

Helpful
February 12, 2022

Always pleased with the service I receive at Mark Christopher. Although they are extremely busy they take the time to show you matter. More

by Laureen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Domon
Report | Print
Feb 15, 2022 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Helpful
February 12, 2022

Unlike other Caddy dealerships (Buena Park) Dario @ Ontario did an A+ job ! Thank you so much!! More

by Adele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
Report | Print
Feb 15, 2022 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

Helpful
February 11, 2022

3rd time taking my truck for same problem but dealer says it’s normal and nothing is wrong when makes noise while driving and shakes so disappointing to have purchased my vehicle with this dealer and they ca More

by j.maclimon69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Feb 17, 2022 -

Mark Christopher Auto Center responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Helpful
February 11, 2022

Very good and very nice 👍 thanks for the good service and good people and save work More

by Manuel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Report | Print
Feb 15, 2022 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

Helpful
February 11, 2022

Get it done right . Then you need to take it to Mark Christopher Chevrolet. Very nice place . More

by EDPEETE1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Feb 15, 2022 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

Helpful
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