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Mark Christopher Auto Center

Ontario, CA

4.6
10,225 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,225 reviews

June 28, 2022

Service was quick and brought my car when finished, will come back for next service More

by Tadeoj599
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jun 30, 2022 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 28, 2022

Alex is too legit. From the moment I stepped into the dealership it was nothing but dignity and respect. He was an extremely knowledgeable about the product and made th More

by MVP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey
Jun 30, 2022 -

Mark Christopher Auto Center responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 28, 2022

The car buying process at the dealership was speedy and efficient. For the vehicle I purchased, I found many more features on my own than the salesperson explained. He could use some polishing. No real foc More

by YourTechsNeedTraining
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Sheridan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this 5-star review. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 28, 2022

Excellent service in every way. Everyone works together to get things done. On top of making sure every detail is taken care of. More

by NMFENTER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray
Jun 30, 2022 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 28, 2022

At Mark Christopher I found fantastic and attentive customer service given through each and every level of the car buying process. I experienced amazing transparency and updates about my car despite pu More

by Gentry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincenzo Catalano, Tony Catalano
Jun 29, 2022 -

Mark Christopher Auto Center responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 27, 2022

It is because of Sam and finance and Anthony and sales and Julian service if it weren't for them I would go somewhere else More

by Don Jack
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam in finance
Jun 29, 2022 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 27, 2022

Thank you so much for your great service I hope go back to get my next pick up truck. More

by miguelcervantes64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember all Mamés
Jun 28, 2022 -

Mark Christopher Auto Center responded

Thank you for taking the time to share your feedback regarding your experience at Mark Christopher Auto Center! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 27, 2022

It was customer friendly! Everyone was really helpful and really worked with you in the process. More

by verdugo.raymond24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan click , Gerald Waters
Jun 29, 2022 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 27, 2022

I’m very satisfied with my service. Jeff Rizzi was so helpful, great customer service More

by rcamach2@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jun 29, 2022 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 26, 2022

Awful they told me it would 2 hours it took 4 1/2 hours for oil change More

by Juliedove6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Julie escobar
Jun 28, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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