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Mark Christopher Auto Center

Ontario, CA

4.5
10,174 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,174 reviews

February 03, 2025

Chelsea is a very professional, knowledgeable, and friendly service writer. She kept me informed on the progress of the repairs and is always available for any questions or concerns. More

by Richard Aceves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Mark Christopher Auto Center responded

Thank you, Richard, for your wonderful review! We are thrilled to hear that Chelsea provided you with professional and knowledgeable service during your visit to Mark Christopher Auto Center. Keeping our customers informed is a priority for us, and it’s great to know that she was there to assist you every step of the way. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 03, 2025

It was pleasant experience, Dario Gomez was professional , helpful and informative . I’ll definitely take my car for maintenance once again . More

by ANORPETLIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Mark Christopher Auto Center responded

Thank you for your thoughtful review! We're thrilled to hear that you had a pleasant experience with us at Mark Christopher Auto Center, and that Dario provided you with the professional and helpful service we strive for. We look forward to seeing you again for your maintenance needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 03, 2025

All staff was wonderful, especially Antwon "i think lol" he's straight to the point and doesn't do all the xx dancing around other car sales people typically do. Finance guy was also amazing that i did fina More

by sjsnyder0815
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antwon
Feb 05, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our team at Mark Christopher Auto Center. It's great to know that Antwon provided you with a straightforward approach and that our finance team was efficient and informative during your signing process. We appreciate your feedback and hope to see you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 03, 2025

Very professional and friendly customer servicew. Very clean waiting area with complimentary snacks and drinks. More

by JGREENVEND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that you experienced professional and friendly customer service at Mark Christopher Auto Center. We take pride in maintaining a clean waiting area and providing complimentary snacks and drinks for our valued customers. We look forward to welcoming you back on your next visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 02, 2025

Great experience, I would recommend this dealership. Everyone is super nice and helpful. I got the exact car on it with no issues. More

by malik_dean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience at Mark Christopher Auto Center and that our team was able to assist you in finding the exact car you wanted. Your recommendation means a lot to me! I look forward to seeing you again for your future automotive needs. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 02, 2025

I could tell that Armando tried to get me a good deal, and that is all that matters. More

by poohbiwon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Mark Christopher Auto Center responded

Thank you for your feedback! I'm glad to hear that Armando worked hard to secure a good deal for you. At Mark Christopher Auto Center, I strive to provide the best experience possible. If you have any further comments or need assistance in the future, please feel free to reach out. I appreciate your support! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 02, 2025

Mark Christopher Auto Center . ..GREAT customer service...would recommend!! Chelsea updated me every single day... More

by DON89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : shane mechanic
Feb 04, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I am thrilled to hear that you experienced great customer service at Mark Christopher Auto Center. It's fantastic to know that our team, especially Chelsea, kept you updated every day. I truly appreciate your recommendation and look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 02, 2025

Overall the service advisors are great but this overall service center seems slower than others. Mild inefficiencies. Ordering parts for the minor issues of a repair seem to take a while (GMC's fault) bu More

by EXACT.MELEE-5C
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Mark Christopher Auto Center responded

Thank you for your feedback regarding your experience at Mark Christopher Auto Center. I appreciate your acknowledgment of our service advisors and understand your concerns about the efficiency of our service center, particularly with parts ordering. I strive to improve and appreciate your patience as we work through these processes. If you have any further questions or concerns, please feel free to reach out to me. I look forward to serving you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 01, 2025

Muy buen servicio y todo fue muy excitante y gracias a nuestro vendedor nos explicó todo lo que se le preguntó More

by jose.aragon0610
Recommend Dealer
Yes
Employees Worked With
Edy López
Feb 04, 2025 -

Mark Christopher Auto Center responded

Gracias por tus amables palabras. Nos alegra saber que tu experiencia en Mark Christopher Auto Center fue tan emocionante y que nuestro vendedor pudo responder todas tus preguntas. Apreciamos tu reseña y esperamos verte de nuevo pronto. ¡No dudes en compartir tu experiencia con otros! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 01, 2025

Took my brand new (200 miles) Yukon Denali in for a repair for the rear window weather stripping coming off. They had to replace it. When I picked it up there was glue residue and greasy fingerprints o More

by johnp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Javier Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand your frustration regarding the condition of your Yukon Denali after the service, especially considering its value. At Mark Christopher Auto Center, I take pride in ensuring our customers receive their vehicles back in pristine condition. Your feedback is appreciated, and I encourage you to reach out to me directly so we can discuss this further and address your concerns. Thank you for choosing Mark Christopher Auto Center. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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