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Mark Christopher Auto Center

Ontario, CA

4.6
10,254 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,254 reviews

May 08, 2021

Brought my GMC YUKON in last week to have the regular service. My service advisor was Sandra. She was very helpful and professional. She kept me up to date on the service being done to my Yukon. More

by GIGI.P.LIU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Stevens
May 10, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review, Gigi! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 08, 2021

Quick great service, always a pleasure to see how quick professional and quality service is , need to see more cars in lot though, where they at? More

by 1958topcat0406
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
May 10, 2021 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 08, 2021

I have to take time off work to get an oil change... and i didn’t even get a free car wash... Other than that.. service was good.. More

by stephanie.a.yanez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
May 10, 2021 -

Mark Christopher Auto Center responded

Thank you for the great feedback, Stephanie! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 08, 2021

Had great experience. Everything was nice and smooth. Employee kind and respectful. Had no issues with choosing a car for me. I enjoyed every second. More

by stickman70030
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Noble
May 10, 2021 -

Mark Christopher Auto Center responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 08, 2021

The advisor said he’d call me before end of day with paint quote and status. That didn’t happen still waiting. No concern 4 customer More

by VIKTORIAZAPATA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Mark Christopher Auto Center responded

Viktoria, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 08, 2021

Everyone at the dealership is always so helpful and very professional. Service times are very efficient overall and the process is very easy end to end. More

by JUSTKS2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
May 10, 2021 -

Mark Christopher Auto Center responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 08, 2021

Dario always takes great care of my car. I trust that I’m in good hands with him as he’s always up front especially when I have concerns about charges. The manager is fantastic as well. Thank you for such gr More

by Jplan0101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dario , Matt Torres
May 10, 2021 -

Mark Christopher Auto Center responded

Thank you for the positive review, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 07, 2021

Todo muy bien gracias nos atendio joel Rodriguez y hizo muy buen trabajo fue muy atento gracias joel. Hizo todo el proceso mucho mas facil. More

by Cecilio Rios
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel
May 10, 2021 -

Mark Christopher Auto Center responded

Muchas gracias por tomar el tiempo de su día para compartir su experiencia con todos. Creemos en un servicio al cliente atento y profesional y nos da un placer que nuestro equipo le haya causado una gran impresión. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 07, 2021

I really enjoyed my experience with your establishment. I was tired and in a rush. Your entire team worked with me, were very patient brought me water and were very courteous. Your crew engaged with me whi More

by RRANGEL4YOU
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters
May 10, 2021 -

Mark Christopher Auto Center responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 07, 2021

I gave nothing but great things to say about the service team and em plat Mark Christopher Chevrolet. Even during the pandemic they took care was f my vehicle. Excellent customer service More

by TONIAYVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters, Frank Villalobos, Matt Torres
May 10, 2021 -

Mark Christopher Auto Center responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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