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Mark Christopher Auto Center

Ontario, CA

4.6
10,884 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,884 reviews

June 02, 2021

Customer Service was excellent. Took more than 2 days to find the issue on my Tahoe. Was a little overpriced to fix a car here, so had to find another option. More

by ARAMIREZ3290
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia
Jun 04, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 02, 2021

Eric was very helpful and honest. Greatly Appreciate his help!! Service was fast and efficient! Thank you so much for b your help. I will ask for you again. More

by TRBARBER22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 02, 2021

The repair was fine, but the communication was poor, in both the scope of the problem and the resolution. We were promised two new keys, got none. We were never told that the air bag would not work after More

by Lmain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department, Juan
Jun 02, 2021 -

Mark Christopher Auto Center responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 02, 2021

Best Dealership in Southern California, I’ve been to the rest. This one is the best !!! From the Top, all the way to the detail shop. Greg Heath, Lloyd Beardsley, Jerry, and Larry Lee. They made me like More

by cvitolo1990
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Heath, Lloyd Beardsley, Jerry, Larry Lee
Jun 02, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your kind words about your experience at Mark Christopher Auto Center! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 02, 2021

Showrooms were very clean, staff was helpful, enjoyed my time there. Thank you for the knowledge you shared. Look forward to the next time I need to purchase. More

by d.bell0616
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Daly
Jun 04, 2021 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 02, 2021

Patient, Alex was very good during the whole process; at some point we were about to give up the whole thing but Alex took the time to explore with us all the options which made the whole experience a good More

by VM0
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex, Mike Cagey, Gerald Waters
Jun 04, 2021 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 01, 2021

Very pleasant and respectful to work with. mike, Joe and Angel were great. I will go back for another car. Much prefer their approach from others in my own town More

by 1j2m3c
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel. And Joe
Jun 02, 2021 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 01, 2021

No one ever drove the car to help diagnose it which lead to missing the very reason it was brought in. Extremely Costly for us!!!!!!!!!! More

by Tekicat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Julie Escobar, Matt Torres
Jun 02, 2021 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 01, 2021

Excellent service! We’re disappointed that the car wash Excellent service! We’re disappointed that the car wash service is not fixed yet after more than six months! Thank you so much for the wonderful serv More

by GARY.YEAKLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Klosky
Jun 02, 2021 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 31, 2021

Frank (Fleet Department) was the only salesman in LA, Orange, and Riverside counties that would order a Denali Yukon for us, not an exaggeration. We drove around looking for the right color combo and gav More

by Joseph L
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Villalobos
Jun 02, 2021 -

Mark Christopher Auto Center responded

Reviews like yours are truly a breath of fresh air! Frank is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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