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Mark Christopher Auto Center

Ontario, CA

4.6
10,951 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,951 reviews

June 14, 2021

Everytime I go there they treat me with, dare I say, Love! Customer service mean everything to me so I really appreciate it! Thank You! More

by SCUTERPIE
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Mark Christopher Auto Center responded

We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 13, 2021

Quick friendly people work there a good knowledge specially Vincenzo Catalano and his brother Tony if I need a new car again I will come to your place More

by SSLAMO76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 13, 2021

I love taking my car for service at Mark Christopher. The customer service is excellent and my car is always well cared for and completed on time. More

by carmenree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
Jun 14, 2021 -

Mark Christopher Auto Center responded

We cannot thank you enough for this glowing review of our service center, Carmen! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 13, 2021

Awesome service had my headlight put fast service very professional staff every time I have something done to my car it's always Ann good experience More

by CLICKSCATERING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jun 14, 2021 -

Mark Christopher Auto Center responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the work performed on their vehicle. We look forward to seeing you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 13, 2021

We dealt with Joel and he was outstanding! The communication was always quick. Joel even came in on his day off to explain all the computerized features in my new truck before I drove it off the l More

by TRYOMNI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Joel went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 13, 2021

An overall positive new truck buying experience. Jason An overall positive new truck buying experience. Jason Ho and Gregg Hess on the internet sales team did an awesome job finding the exact truck we wa More

by Porsche911
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to write such a detailed review about your experience with us! We truly appreciate it. We would like to congratulate you on your new purchase! We are very glad to hear that your experiences with it have been very positive. It was great doing business with you. We hope to see you again! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 12, 2021

Juan was very helpful. The waiting area was really comfortable, with the coffee, vending machines, and HGTV!. We were very happy with our experience. Thank you! More

by NIKOMIE98
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan, Matt Torres
Jun 14, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 12, 2021

Everything was good at the dealership Ray was friendly everybody was friendly I’m very satisfied thank youEverything was great until you force me to write a certain amount of words I don’t understand that More

by 1000 markymark
Recommend Dealer
Yes
Employees Worked With
Ray
Jun 14, 2021 -

Mark Christopher Auto Center responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 12, 2021

I feel the service center runs very well. Your employees all work well together and they get the job done. I’ll be back on Monday for a recall, And I feel it’ll be another good day, I think you for your ser More

by DIAMONDDAN53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters
Jun 14, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 12, 2021

I did not like the outcome of service not happy problem was not fixed was having problem with vehicle on occasion it would pull/slip/jerk and state there is nothing wrong I don’t feel comfortable with the More

by carolina.garcia3040
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dario
Jun 16, 2021 -

Mark Christopher Auto Center responded

Carolina, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Jun 17, 2021 -

carolina.garcia3040 responded

Okay sounds great you can call me at (909) 831-7728

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