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Mark Christopher Auto Center

Ontario, CA

4.6
10,203 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,203 reviews

December 21, 2020

Have had all great experiences with mark Christopher's and service since I bought my car in 2013. Jackie K. my service rep has taking very good care of me and very satisfied with her. She is tbe best!!! T More

by mlfriend1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy cervantes, brian benson ,George fox, Jacqueline Kloskyl
Dec 22, 2020 -

Mark Christopher Auto Center responded

We are pleased to hear that you had an excellent experience with Jackie and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 21, 2020

It was a great experience Brian noble was awesome really helpful very knowledgable about the product that he was selling me and I was very pleased with his service your finance officer I can't think of his More

by ANDRECLAUSELL52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Noble
Dec 22, 2020 -

Mark Christopher Auto Center responded

Hello Andre and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Brian was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 21, 2020

Not very satisfied with customer service charge me $157 in change to tail light bulbs and I bought into an extended warranty I don’t think it’s fair no one to talk to me about it so no I’m not satisfied More

by RICKHAW53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jackie Klosky
Dec 22, 2020 -

Mark Christopher Auto Center responded

Rick, thank you for alerting us of this issue as our top priority is delivering 100% customer satisfaction. I would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 21, 2020

Great experience at Mark Christopher. They made the whole process quick, easy and painless. They had great options and pricing that allowed for a smooth process. This is my second Buick from Mark Christopher More

by jonahkelf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Brian Noble
Dec 22, 2020 -

Mark Christopher Auto Center responded

Jonah, thanks for the wonderful review about your recent visit with us. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Kind regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 21, 2020

Amazing service and was fast and simple. Got my car for a good price and was payed attention to what i wanted they also had good car options More

by max_ayal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters
Dec 22, 2020 -

Mark Christopher Auto Center responded

Max, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 21, 2020

Very helpful very clean facility very knowledgeable staff. Easy to work with. Thank you for helping me get my new GMC truck. This is the 2nd truck GMC I have purchased from Mark Christopher. Greg Hess More

by HOTROD69CAMARO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Mark Christopher Auto Center responded

We love hearing about customers that have a terrific experience at Mark Christopher Auto Center. We know that buying a car is an important decision and we are proud that you chose us for your automotive needs. Please feel free to contact us if you have any questions on your new vehicle. Regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 20, 2020

Our visit was wonderful. Came from another dealership they told us not to use your dealership, that all of you were rude. No way the service was amazing and Jason was wonderful. More

by ELONG1162
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Mark Christopher Auto Center responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. All the best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 20, 2020

Best sales person I've dealt with in a long time finance was great as well they both went out of their way for me and my family More

by ACROCHEVY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Noble
Dec 22, 2020 -

Mark Christopher Auto Center responded

We love hearing about customers that have a terrific experience at Mark Christopher Auto Center. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 20, 2020

Very Poor customer service. Brand new 2020 Sierra Denali didn’t make it 4 miles until the engine blew up. Manager tells me to call Onstar. Two tow trucks later and I dropped it off to a snotty response and More

by MATTHEW W
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Greg, sales manager
Dec 29, 2020 -

Mark Christopher Auto Center responded

Matthew, thank you for sharing this feedback. Our goal here at Mark Christopher Auto Center is to make sure every customer drives off our lot with a positive experience. I would love the opportunity to speak with you regarding this matter. Please contact me at your earliest convenience. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 20, 2020

Really appreciate how fast my truck got fixed and a very big thank you to “Avo” great place I’ll keep coming back for future service for my gmc. More

by Jonnyr1518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo
Dec 22, 2020 -

Mark Christopher Auto Center responded

Thanks for your perfect review, Jonny! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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