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Mark Christopher Auto Center

Ontario, CA

4.6
10,593 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,593 reviews

February 17, 2021

Juan in service does a great job!! Restroom and lobby area were clean! Porter was professional and clean. But I did not have the car washed, it’s usually done every time I’ve had service here. More

by CAVEMAN.55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
3.0
This rating includes all reviews, with more weight given to recent reviews.
Osbaldo “Ozzy” Rubio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters
Feb 19, 2021 -

Mark Christopher Auto Center responded

Thank you for the feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 17, 2021

I purchased a 2021 GMC Sierra Denali and Jerry made it a pleasant experience. Everyone at the dealership was friendly and helpful. I would recommend this dealer to friends. More

by LPRIV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Waters
Feb 19, 2021 -

Mark Christopher Auto Center responded

Thanks for this marvelous review and congratulations on your new car! We are so pleased that Jerry was able to provide you with such exceptional service. Enjoy your new 2021 GMC Sierra Denali! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

February 17, 2021

Buying the truck was great and the salesman was wonderful. The nonstop emails, text, and then today someone calling to sell me insurance is really starting to detract from the overall experienc More

by PHIL1416
Customer Service
Recommend Dealer
Yes
Employees Worked With
Joel Rodriguez
Feb 19, 2021 -

Mark Christopher Auto Center responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

February 17, 2021

Mark Christopher took away the stress of me not having a functional driver's side window I am so grateful! And they did it in a very timely period of time!! More

by Shirleeg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Feb 19, 2021 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 17, 2021

Avo is amazing never disappoints always does exceedingly above great employee Always a great extra in your service dept employees like Avo keep me coming back More

by Brian@perryfloors.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo
Feb 19, 2021 -

Mark Christopher Auto Center responded

Hi Brian, and thanks for the great feedback! We're very happy that Avo was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 16, 2021

Great over all experience Awesome dealerships with great customer service they made my family and I feel welcomed and comfortable. They have definitely earned my business More

by BVARGAS1023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Mark Christopher Auto Center responded

Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

February 16, 2021

Service call appointment was friendly and informative , at delivery for service Dario was very helpful and service call to inform of completion was satisfactory. Great service over all More

by Marcosvillareareal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darío
Feb 16, 2021 -

Mark Christopher Auto Center responded

Thank you for the excellent review! It is great to know that Dario was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 15, 2021

Gerald was an amazing salesmen to work with however, I can’t say the same about my prior experience with One of their Prior Salesman Being greedy Marking up a vehicle 29k dollars More

by 1102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerald Waters, Kyle Carey
Feb 16, 2021 -

Mark Christopher Auto Center responded

We are pleased to hear your experience was smooth from start to finish, especially that it felt more like “a discussion, not a negotiation.” We’re eager to assist you with every aspect of your automotive inquiries in the future. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

February 15, 2021

Jeff was very attentive to our needs and took care of our service above expectations. Service was performed quickly and efficiently. Definitely will be returning to Mark Christopher for future service !!!! More

by KERRYMARIASISLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 14, 2021

I feel the customer service needs work very rude and Impolite they need to remember I’m the customer and they should be asking if I need help not me asking them for help More

by GILLVARGAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Osbaldo “Ozzy” Rubio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : None, Mike Cagey, Gerald Waters, Frank Villalobos, Matt Torres
Feb 17, 2021 -

Mark Christopher Auto Center responded

We appreciate you taking the time to share your experience with our service department. Here at Mark Christopher Auto Center, we like to ensure that each and every vehicle is given the utmost attention to detail. We hope that you'll still consider bringing your vehicle here in the future, and if you have any further concerns, please feel free to reach out to us at any time. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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