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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.5
10,164 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,164 reviews

November 11, 2020

Scheduled an appointment to have windshield arm replaced & fuel filter changed. Got to dealership wrong part was ordered then got home to still have dash board sensor on. I have to go back for both. Only More

by basquegrl1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dario
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Nov 12, 2020 -

Mark Christopher Auto Center responded

Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact me at your earliest convenience so I may better understand what happened. I look forward to hearing from you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 11, 2020

Joe was very professional,to the point and made my car buying experience stress free. I would definitely recommend him to my friends and family. More

by TAMY0315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2020 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Thanks again, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 11, 2020

Armondo was a great sales representative. Negotiations were easy and fair. Finance department was very quick and thorough. My overall dealer experience was exceptionally well. More

by MARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2020 -

Mark Christopher Auto Center responded

Mark, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 11, 2020

Mechanic lied about the way the AC in our car works. Seems like he tried to avoid taking a closer look at it so we had to leave it another day More

by aegforgiven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jackie
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Nov 12, 2020 -

Mark Christopher Auto Center responded

We appreciate you taking the time to let us know about your experience. Hearing this feedback helps us to alter our service to ensure satisfaction. I would like the opportunity to hear more about what happened. Please contact me so we can work toward a resolution. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 10, 2020

Ray is the outline of what everyone else should be like while helping customers. He will be the reason I continue to come to Mark Christopher for service and needs. More

by abecerra87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray.
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Nov 12, 2020 -

Mark Christopher Auto Center responded

Hi, and thanks for the great feedback! We're very happy that Ray was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 10, 2020

I was treated nice and good explanation about the truck I wanted. Also showed me others trucks before I choose the one I bought. Thanks👌 More

by noe
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey
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Nov 12, 2020 -

Mark Christopher Auto Center responded

We love hearing about customers that have a terrific experience at Mark Christopher Auto Center. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. All the best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 10, 2020

The process was pretty painless and my sales person Alfonso was very helpful & did not try to upswell me which I honestly appreciated. I left with a gorgeous truck & very happy! More

by FURBUDDYS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Joffre
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Nov 12, 2020 -

Mark Christopher Auto Center responded

Hello, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Alfonso was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 10, 2020

Good service with my oil change and oil transmission service. Helped out with my car concern I have and fixed it! Pleased with the work More

by Aesmeralda85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
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Nov 12, 2020 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 10, 2020

Jackie is the most positive, awesome, attentive and professional attitude I’ve had the pleasure to work with in a very long time, SHE’S the best!!! More

by Dcollins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie
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Nov 12, 2020 -

Mark Christopher Auto Center responded

Hi, and thanks for the great feedback! We're very happy that Jackie was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 10, 2020

From start to finish we had a great experience. I inquired about a vehicle online and immediately got a response from the online department. After that, I was put in contact with a sales person. JT More

by ALICIAMADRIGAL88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan "JT" Trimble
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Nov 12, 2020 -

Mark Christopher Auto Center responded

Alicia, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. All the best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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