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Mark Christopher Auto Center

Ontario, CA

4.6
10,361 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,362 reviews

December 17, 2020

Mark Christopher’s management and staff are always courteous, helpful and professional. As long as I own a GM, I will trust Mark Christopher with my vehicle! More

by Kimsrel
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Dec 18, 2020 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 17, 2020

I brought my SRX in for service to fix a front end noise that sounded like a joint or bearings when turning. Well. $2,400 later the sounds is still there, and actually louder. I guess there is no quit contr More

by amsstevec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Dec 18, 2020 -

Mark Christopher Auto Center responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 17, 2020

I am very happy with the response I received from Mgr Jeff Rizzi who personally returned my call and attended to my concerns. He quickly scheduled service needed for my Escalade (Engine Light "On" @ 8,36 More

by DRASROD52
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dario Gomez - Advisor
Dec 18, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Best regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 17, 2020

Frank V. is the most helpful and efficient, straight to the point salesman I’ve ever had the pleasure of working with. I will always buy my cars from Frank V. More

by FRANK_GABBY2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cagey, Frank Villalobos
Dec 18, 2020 -

Mark Christopher Auto Center responded

Thank you for the feedback! We are happy to hear about your positive experience and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 17, 2020

I have had a lot of work done on this vehicle since my ownership. I’m hoping it will last at lest another 2-3 years with your professional repairs. More

by PETIDWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Dec 18, 2020 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 17, 2020

Can’t say enough nice things about the team at Mark Christopher Auto Center. After a rocky start, where we thought we had bought a vehicle using GMC Shop Click Drive only to find out the vehicle was so More

by Tyler & America
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincenzo Catalano, Tony Catalano
Dec 18, 2020 -

Mark Christopher Auto Center responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything our team does for us and our customers. Hope to work with you again soon! Best regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 16, 2020

We are very pleased with our new car and the service we received. Special thanks to Ozzy Rubio who worked tirelessly with us to make sure we got exactly what we wanted. Him was a pleasure to work with! We More

by LORRAINE.KIHM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ozzy Rubio; Sam Abdelmesseh
Dec 18, 2020 -

Mark Christopher Auto Center responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with the team. Please let us know if we can ever help you in the future. Best regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 16, 2020

It’s not the first car that I bought at Mark Christopher I’m always have a excellent service so that’s why I’m going back...Jason he’s a good sales person I love the attention he provided. He have ready the More

by WARDLAURA26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Mark Christopher Auto Center responded

Laura, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. All the best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 16, 2020

Excellent customer service. I thought it was the best I have experienced at a dealership. No wasting of time. In and out timely. I really appreciated that. More

by GRANT16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to share your feedback regarding your experience at Mark Christopher Auto Center and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Best regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 16, 2020

Great Customer service. The service advisor manager was very helpful when he noticed that I was skipped over in the waiting line for service. He comp my service fee. More

by dgibs32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Dec 18, 2020 -

Mark Christopher Auto Center responded

Thank you so much for your review! Happy customers are our goal and our mission and it’s exciting to see that this was delivered to you during your experience. Should there be anything else you need, please don’t hesitate to let us know. Best regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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