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Mark Christopher Auto Center

Ontario, CA

4.5
10,164 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,164 reviews

October 02, 2020

Sandra went out of her way to take care of me and my 2020 Silverado. Great communication skills and a friendly face when I arrived. More

by BRIANBOBO44
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sandra
Oct 06, 2020 -

Mark Christopher Auto Center responded

Thanks for your outstanding review, Brian! I'm very happy to hear that Sandra was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 01, 2020

Extremely happy with the service center. They the time to notify and update me of the service. Also, their technicians are very thorough and professional. More

by ywait85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2020 -

Mark Christopher Auto Center responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 01, 2020

My wife and I had certain requirements that needed to be met when purchasing our new truck. Mike Sheridan was able to work with us to get a deal done. We would definitely recommend Mark Christopher to futur More

by Don B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Sheridan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2020 -

Mark Christopher Auto Center responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes in. I'm happy to see that your visit reflects these values and that Mike assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 01, 2020

Gerald is amazing! So knowledgeable and made my leasing experience so smooth! I would highly recommend you see him for your purchasing/leasing needs. Thanks again Gerald! More

by Lo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters
Oct 02, 2020 -

Mark Christopher Auto Center responded

Thank you for your great review, Lo! We're glad to have Gerald on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 30, 2020

yesterday was by far the worst experience i have ever had when taking my car in for service, sat in the service lane for 30 minutes until someone finally decided to come out and help, and waited another 30 o More

by C.HURTADO951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Oct 05, 2020 -

Mark Christopher Auto Center responded

Thank you for alerting us of this issue as our top priority is delivering 100% customer satisfaction. I would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 30, 2020

Amazing dealership. Clean, friendly, and work done on my car was done as promised. My car came back looking brand new again. I will keep buying my cars there. More

by KELZBENZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rigo, Matt Torres
Oct 02, 2020 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 29, 2020

My visit at the dealership was pleasant. My salesman Tony Catalano, was courteous and kept me informed of the whole process until the end thank you. I'm giving 4 stars only because I have to take my truck ba More

by AlxC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Catalano
Sep 30, 2020 -

Mark Christopher Auto Center responded

We are so glad to read that you had such a positive experience with us! We can't wait to see you again soon. Regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 29, 2020

Very long wait because MC moved the Cadi service to the Chev area!!! too many cars! Should not have a minimum number of letters. Thanks More

by FUNRNNR86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario
Oct 03, 2020 -

Mark Christopher Auto Center responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 28, 2020

We were just going to look at Yukons and before we knew it came out this dealership with a 2021 , Thanks to Tony and team ! More

by ISABELLA7NA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Vincenzo Catalano, Tony Catalano
Sep 28, 2020 -

Mark Christopher Auto Center responded

Isabella, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 28, 2020

Absolutely amazing team, and there is no difference when you go to the use cell selection versus the new car selection... I have purchased three vehicles from this location now and highly recommend this sta More

by Ozm0s1s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters
Sep 28, 2020 -

Mark Christopher Auto Center responded

Thank you for the feedback! We are happy to hear about your positive experience at Mark Christopher Auto Center, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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