Mark Christopher Auto Center

Best experience I’ll ever had at a car dealership. Fast and easy. Jason new exactly what we wanted. Thank you for your exceptional service. and easy. Jason new exactly what we wanted. Thank you for your exceptional service. More

Began the process of purchasing a GMC with Jason. He showed me all my figures with my down payment, apr and discounts (gm supplier discount). He then took me to the Chevrolet building to begin paperwork showed me all my figures with my down payment, apr and discounts (gm supplier discount). He then took me to the Chevrolet building to begin paperwork. This is when things went down hill due to the manager. After filling out pre qualification paperwork, I waited for financing. The manager received 2 call from other customers and one dealer about the truck I was purchasing. The manager then decided that he would no longer honor the deal we had made and sent Jason to inform me, that bc he received other interest he no longer felt like allowing me to use my gm supplier discount which was already plugged into our agreed upon numbers. I was informed his reasoning for this was that I had too good of a deal and he could make more money off someone else. Now I understand I had a good deal but my supplier discount did not come out of Mark Christopher’s pocket directly. This was purely a manger that just wanted to pad his numbers and make more money off of me. I believe this to be highly unethical after I had agreed in terms with Jason. Even when frustrated I offered to split the difference with the manager and only take 1500 of the discount. Apparently the manager did not like that idea haggled with me over $200. Your sales manager actually took the time to haggle with someone purchasing a $70000 truck over $200. And this was after he decided to pull away my discount your team agreed to. In my opinion this is horrible customer service by the sales manager and for that reason will most likely never come back to Mark Christopher. But wait it gets worse.. I was told by Jason that he would deliver my truck later that day after the LPO parts were installed. Around 430pm (3 hrs later) I Received a call from Jason to inform me that they did not actually have any of my parts and he would deliver my incomplete truck by 5. I’m sorry incomplete truck? I spent all that money, got ripped off by the sales manager and was haggled with over $200 for a truck that now tour telling me is incomplete and I’d have to wait a week to get the rest of it? What horrible customer care you guys have. Why wasn’t I told any of this before I left? I could of taken the incomplete truck home myself? What a disgrace of a sales team that gm has on display at Mark Christopher. More

Excellent service as always. We always have a great experience here. Julie is on her game and we trust her. Thank you for caring so much! experience here. Julie is on her game and we trust her. Thank you for caring so much! More

I have nothing but wonderful things to say about my experience here. Sandra was a lifeline while I was dealing with the stress and frustration caused by a third party warranty. She was responsive, posi experience here. Sandra was a lifeline while I was dealing with the stress and frustration caused by a third party warranty. She was responsive, positive, knowledgeable, and helpful. I heard from her everyday and always knew exactly what the status with my car was. I can’t imagine going through this process without her support. More

I called and spoke to Jackie, and she was very helpful. I had a recall issue. She schedule me to come in and I had the problem resolved same day. From phone contact to driving away was less than 3 hours. had a recall issue. She schedule me to come in and I had the problem resolved same day. From phone contact to driving away was less than 3 hours. More

Good Evening; I’ve been a customer at Mark Christopher since around 2008: I’ve Leased (6) Showrooms CTS’S, including my most recent acquisition, a WORLDCLASS (2020) CT5 Premium Luxury Model! Now the S since around 2008: I’ve Leased (6) Showrooms CTS’S, including my most recent acquisition, a WORLDCLASS (2020) CT5 Premium Luxury Model! Now the Sales person is Cool; But it’s the Service Person , NOBU DOMONE THAT’S More

What a great experience it was to work with this group of people. They made buying a truck enjoyable. JT is a great salesman, we would buy from him again & will recommend him to our friends. people. They made buying a truck enjoyable. JT is a great salesman, we would buy from him again & will recommend him to our friends. More

Julie in auto repair is awsome with her customer service and Comunication skills. Always attentive and curtious. I will continue going there because she makes it worth it. and Comunication skills. Always attentive and curtious. I will continue going there because she makes it worth it. More

Was quite happy with my whole experience. I was able to lease a 2020 Encore and returned my 2017. Got a deal that couldn't be beat. JT did great job. lease a 2020 Encore and returned my 2017. Got a deal that couldn't be beat. JT did great job. More

Amazing service Jackie is the best give her a raise and a trip to Hawaii and send Sandra with her so she'll have a partner in crime trip to Hawaii and send Sandra with her so she'll have a partner in crime More