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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.5
10,095 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,096 reviews

July 31, 2020

Battery replacement and regular maintenance ......,.......,,,,,,....., No complementary car wash. No reminder sticker on my windshield. Must’ve been to busy to offer the additional customer More

by Lv2glf1
Recommend Dealer
Yes
Employees Worked With
Unknown , Matt Torres
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Aug 03, 2020 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 31, 2020

I have always had a pleasant positive experience at your establishment...Also very pleased to see you take all safety precautions in Regard to COVID-19 More

by pdflores5259
Recommend Dealer
Yes
Employees Worked With
Although I don’t recall the service rep who helped me he was excellent
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Aug 03, 2020 -

Mark Christopher Auto Center responded

We are so glad to read that you had such a positive experience with us! We can't wait to see you again soon. Regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 31, 2020

Great service and fast. Juan is excellent in getting you in and out. The job is always done on time. I recommend them to everyone. More

by KCOTANT17
Recommend Dealer
Yes
Employees Worked With
Juan
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Aug 03, 2020 -

Mark Christopher Auto Center responded

We can’t thank you enough for writing this awesome review! It was a pleasure to help you, and we look forward to doing so again. Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 31, 2020

Outstanding customer service by all members of the team! Extremely professional/ personable staff. Did not add/ offer ANY unnecessary items. Will recommend to friends/ neighbors! More

by EDDIEREYESJR86
Recommend Dealer
Yes
Employees Worked With
Bryan Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian and the team on 7/30/20 @ 5:15pm! 5 stars for all 3!
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Aug 03, 2020 -

Mark Christopher Auto Center responded

Thank you so much for your review, Eddie! Happy customers are our goal and our mission at Mark Christopher Auto Center, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. All the best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 31, 2020

Ray is the absolute best. Always available and makes sure everything is taken care of when I bring my car I. For service. 10 stars More

by SHENEA
Recommend Dealer
Yes
Employees Worked With
Ray in service
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Aug 03, 2020 -

Mark Christopher Auto Center responded

Hi, and thanks for the great feedback! We're very happy that Ray was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 30, 2020

We received awesome service from everyone we worked with from the start to the finish of our purchase. Great dealership! We are in love with our Cadillac Escalade. More

by TRISHAHAYNES
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Catalano
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Jul 30, 2020 -

Mark Christopher Auto Center responded

Thanks for the wonderful review about your recent visit with us. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 30, 2020

I want be back prices in oil change to high mullti point inspection omg What a joke no paper work given to me called d More

by tomo1965.rd
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Original caller , Matt Torres
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Jul 31, 2020 -

Mark Christopher Auto Center responded

Thank you for alerting us of this issue as our top priority is delivering 100% customer satisfaction. I would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 30, 2020

During Covid 19 precautions all service is being done collectively at Chevy even if you have a cadilac. All service agents outside with “ all hands on deck” approach. Very efficient! Waiting area very More

by MCNAUGJB
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray
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Jul 31, 2020 -

Mark Christopher Auto Center responded

Thanks for your outstanding review! I'm very happy to hear that our team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Thanks again, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 30, 2020

Good dealer fast service Alfonso did a exceptional job! Would definitely buy another car from him! Very clean dealership! Amazing finance managers! Go to Mark Christopher Chevrolet More

by LOUSERRANO1984
Recommend Dealer
Yes
Employees Worked With
Alfonso
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Jul 30, 2020 -

Mark Christopher Auto Center responded

Hello, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Alfonso was there to provide you with such exceptional service! Thank you again and congratulations on your new car. All the best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 30, 2020

Consistently professional and honest! We've tried the rest, MCAC is the best! Rotolo doesn't even come close to this level of CS/HONESTY! More

by crishta1
Recommend Dealer
Yes
Employees Worked With
Julie in the service dept.
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Jul 31, 2020 -

Mark Christopher Auto Center responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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