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Mark Christopher Auto Center

Ontario, CA

4.5
10,097 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,097 reviews

July 28, 2020

Great group of guys that are very smart and hard working very smart and helpful didn’t feel pressured into anything very hassle free experience More

by JCVANHEYNING3N
Recommend Dealer
Yes
Employees Worked With
Caesar , Mike Cagey, Frank Villalobos
Jul 29, 2020 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 28, 2020

Brought car in on Friday am at my appointment time and it wasn’t repaired until Monday morning. Had no car for the weekend. Ap More

by audrey
Recommend Dealer
Yes
Employees Worked With
Juan
Jul 29, 2020 -

Mark Christopher Auto Center responded

We appreciate you taking the time to let us know about your experience. Hearing this feedback helps us to alter our service to ensure satisfaction. I would like the opportunity to hear more about what happened. Please contact me so we can work toward a resolution. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 28, 2020

I took my car yesterday and asked to have a suspension inspection but in the end after an hour..the paper said the car had an alignment inspection which was not the procedure I required, now I have to fin More

by CCAVA
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jul 29, 2020 -

Mark Christopher Auto Center responded

We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact me so we can address and remedy your concerns. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 28, 2020

Awesome service took great care of my husband’s car. Avo was our service advisor; we received our car on time with no problems; very happy More

by MTAROZZI
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Avo service advisor , Matt Torres
Jul 29, 2020 -

Mark Christopher Auto Center responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to Avo as they will be happy to hear it! We look forward to working with you again in the future! Best regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 28, 2020

Quick process. From greeting to closure the process was adequate. The one item I would suggest improvement on, would be the availability of more diverse inventory, mainly color variety. Now I understand su More

by 1SOCALHAWK
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters, Frank Villalobos, Tony Catalano, Matt Torres, DAS Admin
Jul 29, 2020 -

Mark Christopher Auto Center responded

Thank you, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Kind regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 28, 2020

Mark Christopher Dealership offers the early bird (evening drop off of your vehicle) and that saves so much time. I am a happy customer, thanks !!! More

by Airkdub5
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Peters is a true professional. He’s very thorough and he communicates any and all issues with your vehicle up front so you’re well informed on the condition of your vehicle. Ray Peters is doing better than 5 STAR WORK !!!!!
Jul 29, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this great review. It's wonderful to hear that our team was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. If you have any questions or further needs, please don't hesitate to contact us or stop by for a visit. Regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 28, 2020

Great job keeping customers safe during this time of COVID. Dealership felt safe. Work done in timely fashion. Juan very helpful. Was greatest in warm manner. Did not feel like just another number. More

by ltoons07
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Fletes, Matt Torres
Jul 29, 2020 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 27, 2020

Good price without hassleHad the truck I wantedNice Good price without hassle Had the truck I wanted Nice working with sales manager Ray Khoury and Mike Will definitely go back when the lease is up More

by Carl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Khoury, Mike
Jul 28, 2020 -

Mark Christopher Auto Center responded

Carl, we love hearing about customers that have a terrific experience at Mark Christopher Auto Center. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. All the best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 27, 2020

Joel Rodriguez was very helpful didn't pressure me. Very informative about truck I wanted. Sales process went smooth. Overall good experience! Hats off Mark Christopher sales team !! More

by PAPINMG
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Rodriguez
Jul 28, 2020 -

Mark Christopher Auto Center responded

Hello, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Joel was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 27, 2020

Alex was great. He treated us wonderfully. He made us feel at home during road test and purchase process. The other employees we had contact with were equally accommodating. More

by JUNDEN1
Recommend Dealer
Yes
Employees Worked With
Alex
Jul 28, 2020 -

Mark Christopher Auto Center responded

Thank you for your great review! We're glad to have Alex on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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