Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mark Christopher Auto Center
Ontario, CA
10,097 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 10,097 reviews
July 27, 2020
The Service and parts department need to communicate a little better. I was told to bring in my truck to have a warranty part replaced and the part was never ordered. little better. I was told to bring in my truck to have a warranty part replaced and the part was never ordered. More
by Mark
Verified Customer
July 26, 2020
Everything was okay except when you delivered my car to me it was so filthy I could not believe this dealership wanted me to drive it home ☹️ me it was so filthy I could not believe this dealership wanted me to drive it home ☹️ More
by IANDLCHRISTIAN
Employees Worked With
Ray in service department
July 26, 2020
Mr. Injian was pleasant and displayed good customer service. He Contacted When he said he would. Also he informed we of the other issues with my car. service. He Contacted When he said he would. Also he informed we of the other issues with my car. More
by Alonzo
Employees Worked With
Avo Injian
July 26, 2020
I went in for the steering wheel peeling and seats I went in for the steering wheel peeling and seats ripping and discoloration. Service center was Very fast n helpful Customer service is WAY better I went in for the steering wheel peeling and seats ripping and discoloration. Service center was Very fast n helpful Customer service is WAY better than other dealerships More
by Michellechacon13
Employees Worked With
Julie Escobar
July 26, 2020
Gerald was a very good person to work with. I’m sure he a very good person outside of work. Didn’t get a chance to say goodby. But thank you very much for everything. John Sheldon very good person outside of work. Didn’t get a chance to say goodby. But thank you very much for everything. John Sheldon More
by sheldonprecision
Employees Worked With
Gerald Waters
July 26, 2020
We have had nothing but problems with our car since the day we bought it. We had to bring it back 2days after we purchased it and didn’t get it back for over a month. It’s been in the service center 3 time day we bought it. We had to bring it back 2days after we purchased it and didn’t get it back for over a month. It’s been in the service center 3 times since then. We haven’t even had it a year! Not happy at all with service or the way management has handle the situation. I will never buy a car from there again!!! More
by KGODINHO43
Employees Worked With
Other Employees :
Jackie 5?? In service, Mike Cagey, Frank Villalobos
July 25, 2020
Excellent service friendly needed oil change and got it done right away in no time👍 great break room with coffee and TV for waiting would go back again🙂 done right away in no time👍 great break room with coffee and TV for waiting would go back again🙂 More
by HOUDINE007
Employees Worked With
Other Employees :
Mike Cagey, Gerald Waters, Colleen SanFillippo, Vincenzo Catalano, Frank Villalobos, Gil Gonzalez
July 25, 2020
Sandra was an awesome service specialist. Matt and Jeff Sandra was an awesome service specialist. Matt and Jeff were also very helpful, whick I appreciate. Cost of repair was horrible. No one returned Sandra was an awesome service specialist. Matt and Jeff were also very helpful, whick I appreciate. Cost of repair was horrible. No one returned my messages day one and day two...finally day three i got through to wonderful Sandra! More
by tljlioness13
July 25, 2020
Ray was very nice to work with. My phone call was always answered or the call was returned in a timely matter. I would highly recommend Ray and this dealership. Thank you. Cyndee answered or the call was returned in a timely matter. I would highly recommend Ray and this dealership. Thank you. Cyndee More
by Cyndee
Employees Worked With
Ray Peters
July 25, 2020
We had a bed liner installed. You would think the Trailboss model would come fully equipped with bedliner. But Service was quick and painless and I like that they had protocol for COVID, Felt very sa Trailboss model would come fully equipped with bedliner. But Service was quick and painless and I like that they had protocol for COVID, Felt very safe. More
by BIGBODELLI05
Employees Worked With
jackie
