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Mark Christopher Auto Center

Ontario, CA

4.5
10,078 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,078 reviews

July 06, 2020

I showed up with no appointment and Avo Injian has been of a great help. Very nice, helpful and shows that he cares. Highly appreciated. More

by Wagdy
Recommend Dealer
Yes
Employees Worked With
Avo Injian is the best.
Jul 06, 2020 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 06, 2020

Colleen made this process so much easier and helped in every way possible!! She was polite and very helpful through out the process. Extremely pleased with her hard work and effort excellent Employee. Def More

by MADRIDB2004
Recommend Dealer
Yes
Employees Worked With
Colleen SanFillippo
Jul 06, 2020 -

Mark Christopher Auto Center responded

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Colleen was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. All the best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 05, 2020

Exceptional customer service. No pressure sales. Listened and got me exactly what I wanted. Could not be happier! Alphonso was the best sales person to work with! More

by LORRIECR
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alphonso, Mike Cagey, Gerald Waters, Frank Villalobos
Jul 06, 2020 -

Mark Christopher Auto Center responded

Hello, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Alphonso was there to provide you with such exceptional service! Thank you again and congratulations on your new car. All the best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 05, 2020

Jose Jimenez provided excellent customer service and Sam was extremely efficient and helpful in explaining extended warranty options. There was a great selection of vehicles and I felt welcome and respecte More

by JKVALELAW
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Jimenez
Jul 06, 2020 -

Mark Christopher Auto Center responded

Thank you for your great review! We're glad to have Jose and Sam on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 05, 2020

Nobu was great help but the technician that worked on the problem assured us the problem was fixed. We took truck on our weekend trip and it died again. Very inconvenient to be stuck out of town 3 days after More

by JASON.SGRIGNOLI
Recommend Dealer
Yes
Employees Worked With
Nobu
Jul 06, 2020 -

Mark Christopher Auto Center responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 05, 2020

It was pretty fast for for me not having an appointment. Miss the courtesy pick up and drop off though but understand why I can't More

by LULUMONTE72
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jul 06, 2020 -

Mark Christopher Auto Center responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 04, 2020

Good job on my car Just the warranty is nothing but lies Good job on my car Just the warranty is nothing but lies .. I will be recommending it to everyone not to get it is useless More

by Martha Corona
Recommend Dealer
Yes
Employees Worked With
Julie service
Jul 06, 2020 -

Mark Christopher Auto Center responded

Thank you for the feedback, Martha! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 04, 2020

Sold me a car that had the engine and transmission leaking and had claimed that the car had just been inspected. After returning it and them holding my down payment hostage they repost the car again f More

by ANGEL1098
Recommend Dealer
No
Employees Worked With
Jul 07, 2020 -

Mark Christopher Auto Center responded

We appreciate you taking the time to let us know about your experience. Hearing this feedback helps us to alter our service to ensure satisfaction. I would like the opportunity to hear more about what happened. Please contact me so we can work toward a resolution. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 04, 2020

Mark Christopher Dealership was very professional in working with us and giving us an exceptional experience. I want to personally thank Mike Sheridan for understanding our needs and giving us positive More

by COACHMANNY68
Recommend Dealer
Yes
Employees Worked With
Mike Sheridan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Khoury, Larry
Jul 06, 2020 -

Mark Christopher Auto Center responded

Thanks for the wonderful review about your recent visit with us. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. All the best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 04, 2020

I had an appt it still took over an hour to finish my car. They forgot the wheel lock key. I had to ask them for it. they finally found it in a mechanics tool box. luckily I didn’t drive away yet. More

by Denniscornell64
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jul 06, 2020 -

Mark Christopher Auto Center responded

Dennis, thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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