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Mark Christopher Auto Center

Ontario, CA

4.5
10,166 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,166 reviews

July 08, 2020

Not very happy with service did not replace correct part that was damaged or could have been replaced or did not completely look in to replacing the broken part used to many new parts that was not needed More

by altalomamech69
Recommend Dealer
No
Employees Worked With
Juan
Jul 09, 2020 -

Mark Christopher Auto Center responded

Thank you for alerting us of this issue as our top priority is delivering 100% customer satisfaction. I would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 08, 2020

Received outstanding car purchase service at Mark Christopher Auto Center. Key people were GM Mike Cagey, Salesman Caeser Valenzuela and Finance Manager Larry Lee. They each made our trade-in and More

by CAPTBILLAA
Recommend Dealer
Yes
Employees Worked With
Caesar Valenzueia, Larry Lee & Nevin - all 5-stars, Mike Cagey
Jul 09, 2020 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 08, 2020

Probably one of the most nicest courteous and efficient dealerships I’ve ever been to it’s just beautiful service was excellent, I was in and out in no time at all and it was very pleasant More

by Rkt4jo
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A o Excellent service guy, Matt Torres
Jul 09, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-393200

July 08, 2020

Service experiency Always good, honest and with smile, from the manager to the techs is a pleasure to go into mark christopher, specially the service writer, thank you More

by GDARIO6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Vincenzo Catalano, Frank Villalobos, Matt Torres
Jul 09, 2020 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 08, 2020

Review of service received on 6/20/20 The auto purchased on 6/18/20 was taken to the service department because it was discovered standing water in the rear tail light. The salesman was n More

by PEDISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I did not work with any of the above people.
Jul 09, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 07, 2020

Julie was very pleasant to work with and she kept me informed. My concerns were dealt with in a timely manner. I will return when needed. More

by Szapcic
Recommend Dealer
Yes
Employees Worked With
Julie - Service
Jul 08, 2020 -

Mark Christopher Auto Center responded

Hi, and thanks for the great feedback! We're very happy that Julie was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 06, 2020

Mic Vince and Larry we’re all very easy to deal with as I was an out of town buyer they went out of their way to ensure the process went smoothly a very pleasant morning More

by GORWEN50
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters, Vincenzo Catalano
Jul 06, 2020 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future.' Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 06, 2020

first service call My response to this question "Would you recommend this service center?" more accurately is probably. I brought my 2020 Sonic, purchased 2/13/2020 at M More

by RILEY10381
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
can't recall their names
Jul 06, 2020 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 06, 2020

I showed up with no appointment and Avo Injian has been of a great help. Very nice, helpful and shows that he cares. Highly appreciated. More

by Wagdy
Recommend Dealer
Yes
Employees Worked With
Avo Injian is the best.
Jul 06, 2020 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 06, 2020

Colleen made this process so much easier and helped in every way possible!! She was polite and very helpful through out the process. Extremely pleased with her hard work and effort excellent Employee. Def More

by MADRIDB2004
Recommend Dealer
Yes
Employees Worked With
Colleen SanFillippo
Jul 06, 2020 -

Mark Christopher Auto Center responded

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Colleen was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. All the best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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