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Mark Christopher Auto Center
Ontario, CA
8,969 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 8,969 reviews
August 01, 2023
MCAC diagnosed my 2005 Cadillac Escalade, and within 2 days replaced my speedometer guages. I am very pleased with service from start to finish, my ESKIE was clean and shiny when I picked her up, running days replaced my speedometer guages. I am very pleased with service from start to finish, my ESKIE was clean and shiny when I picked her up, running great. Thank you guys from the bottom of my heart. More
by susiemancini
Verified Customer
Helpful July 31, 2023
Loved our sales guy and he really took great care of us . . I always buy my cars there . I always buy my cars there More
by TOEPOCRUN
July 30, 2023
Good service, professional staff. Phone system should be updated to ensure pickup, and not routing through other departments. Phone system should be updated to ensure pickup, and not routing through other departments. More
by tridacna
Employees Worked With
Cesar Cardenas, Kayla Cliff
July 30, 2023
Jett Palos was so great to work with and provided excellent customer services from the beginning to handling me the keys! Mark Christopher Auto Center was also easy to work with and I am so happy wi excellent customer services from the beginning to handling me the keys! Mark Christopher Auto Center was also easy to work with and I am so happy with my new 2023 GMC Yukon SLT! Thanks so much! More
by Gerry Maggio
Employees Worked With
Jett Palos
July 30, 2023
I had a 7am appointment for an Oil change and it took 3hrs. When I showed up they offered a car wash. Once I’m called to the cashier 3hrs later the young lady asked me would I like my car washed. So n 3hrs. When I showed up they offered a car wash. Once I’m called to the cashier 3hrs later the young lady asked me would I like my car washed. So now you’re telling me I have to wait another 15-30 minutes for my vehicle to be washed. I didn’t have that kind of time because I had an appointment I had to be to In Bloomington at 1030am and showed up late. It was ridiculous, people showed up after me in the waiting room and were called that their car was ready before me. I will never use Mark Christopher Cadillac Service again. More
by anthony.elliott
July 30, 2023
Very helpful Did everything they said they were going to do. And explained everything to me do. And explained everything to me More
by MATT.WEIR
July 30, 2023
Great at keeping us informed. They could not fix the issue and therefore did not charge us. We were so thankful and surprised! They could not fix the issue and therefore did not charge us. We were so thankful and surprised! More
by melissacarmean
July 30, 2023
Great interaction between the service department and myself. The team did an incredible job keeping me updated on the status of my vehicle. I really appreciate the attention to detail and customer servi myself. The team did an incredible job keeping me updated on the status of my vehicle. I really appreciate the attention to detail and customer service. I will be back for all my GMC needs More
by Jalan
