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Mark Christopher Auto Center

Ontario, CA

4.4
8,971 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
Contact Dealership

2131 E Convention Center Way

Ontario, CA

91764

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Showing 8,971 reviews

August 15, 2023

I always have a good experience when I come into service here. The diagnosis was quick and the parts were in stock. They were able to get me in and out in a timely manor. More

by kkelly11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie E
Aug 17, 2023 -

Mark Christopher Auto Center responded

Kelly, thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Mark Christopher Auto Center and we look forward to your continued business! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 14, 2023

I would like to thank Anthony and Albert for getting me in my New Envista Avenir. You're awesome More

by TLHNTDG2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Garrido
Aug 16, 2023 -

Mark Christopher Auto Center responded

Congratulations on your new Envista Avenir! Thank you for taking the time to write about your experience. It's great to know Anthony, Albert and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

August 13, 2023

Excellent customer service, fast process for buying a car. I was out of the agency in 3 hrs with my new truck. More

by karlamora2007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Sheridan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Trimble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Sheridan
Aug 15, 2023 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. I strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

August 13, 2023

Excellent customer service, surprisingly the process was fast. I was out of the dealership in 3 hrs with a new truck. More

by karlamora2007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Trimble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Mark Christopher Auto Center responded

Thank you for this amazing review! I really appreciate your business. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

August 13, 2023

Dealership was friendly and nice. Large selection and easy to work with. Armando stayed in contact with us over the couple days as we lived far away. More

by hannahracing36k
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Nuno
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Mark Christopher Auto Center responded

I can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and I look forward to doing so again. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

August 13, 2023

I have always had fantastic experiences with service on our Cadillac thanks to our great service advisor!!!! More

by HAWESINBAJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : our service advisor is the best!!! Nobu Damon
Aug 15, 2023 -

Mark Christopher Auto Center responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 12, 2023

Jason was very kind and helpful Made the deal easy and fast Knowledgeable with the credit world More

by SYSUZUKI0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Mark Christopher Auto Center responded

Thank you so much for this lovely review! I feel so grateful that you chose to come to our dealership. It's wonderful to hear Jason and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

August 11, 2023

They did not deal fair or honest with me regarding their financial program. I knew I had a salvage car but I did not know a salvage car did not qualify for financial assistance. I paid the $190 and I want i More

by mawilridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caesar Cardenas, Julie Escobar
Aug 14, 2023 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Jeff Rizzi, Service Director 909-975-3932

Aug 15, 2023 -

mawilridge responded

Good morning Mr. Rizzi, I called and left my cell number on your phone. I await your call. Thank you for reading my review and reaching out to me sir.

August 08, 2023

Excellent fleet department, no hassle, no sales gimmicks wish the retail side was the same way More

by JULIAN10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JT from fleet
Aug 10, 2023 -

Mark Christopher Auto Center responded

Wow, your kind words took my breath away! I am so glad your recent visit was such a success, and I hope you won’t hesitate to reach out again in the future. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

August 08, 2023

Muy buen servicio y muy buena atencion muy buena informacion muy buen servicio en el prestamo . Gracias. More

by saltvargas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Mark Christopher Auto Center responded

Apreciamos sus amables comentarios. ¡Esperamos verle de nuevo en un cercano futuro! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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