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Mark Christopher Auto Center

Ontario, CA

4.6
10,188 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,188 reviews

June 25, 2020

The salesman Jerry was fantastic and very helpful. Very well knowlegable in his job. He pointed us in the right direction. His after sale follow up was excellent More

by joanniefmoore
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters, Frank Villalobos, Matt Torres
Jun 25, 2020 -

Mark Christopher Auto Center responded

Joannie, we loved reading this review! Happy customers are our aim, and it appears Jerry really hit the bullseye. We’ll make sure to share your experience with [HIM/HER], and if you have any further questions, we’re always available to help. All the best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 25, 2020

Very nice people specially our sales guy Gerald to many words my friend the car is for my daughter but this car is nice she likes it More

by LAURAISFREIRE9@gmail.com
Recommend Dealer
Yes
Employees Worked With
Mike Cagey, Gerald Waters
Jun 25, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this review, Laura. We are pleased to hear that Laura was able to provide an efficient and overall positive experience. Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 25, 2020

Muy bien en lo que cabe muy buen servicio más no sé si se le arregló el.problema que llevaba mi carro por me mandaron decir que se le apagaban las luces y de eso no le isieron nada salió igual nomás le is More

by Román
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darío Gómez
Jun 25, 2020 -

Mark Christopher Auto Center responded

Gracias por los comentarios! Apreciamos escuchar todos los comentarios para poder brindar el mejor servicio a nuestros clientes. Comuníquese con nosotros si tiene alguna pregunta o inquietud. Esperamos poder servirle nuevamente. Sinceramente, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 25, 2020

They are always respectful they get you in and out as quickly as possible the wait times are minimal I just love Mark Christopher Chevrolet More

by GGIRL0
Recommend Dealer
Yes
Employees Worked With
Mario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jun 25, 2020 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 25, 2020

Service was not don’t right on my truck ,truck is still jerking and was told they did a update what’s does an update have anything to do with jerking More

by RUFINO.ARTEAGA
Recommend Dealer
No
Employees Worked With
Joe Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters, Vincenzo Catalano, Frank Villalobos, Tony Catalano, Matt Torres, DAS Admin
Jun 25, 2020 -

Mark Christopher Auto Center responded

Thank you for your feedback. Our customers are our top priority, and it appears that your recent experience with our staff does not reflect that. Please don't hesitate to contact me so that we can discuss this issue in greater depth. We hope to hear from you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 25, 2020

Easy to make appointments, Service was complete the time that they said, friendly staff. Also repaired a recall that we did not know about. Thank you More

by VICKIFARUGIA
Recommend Dealer
Yes
Employees Worked With
Don’t remember the nice woman who helped us in the service Dept. But she is a 5 Star employee
Jun 25, 2020 -

Mark Christopher Auto Center responded

Vicki, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Mark Christopher Auto Center. If there is anything more that we can do, please come back and see us again. Best regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 25, 2020

Cadillac is what I purchased. It wasn’t listed as an option. My experience was top notch. Mark Christopher has yet to disappoint. I have purchased 4 cars from this dealership since 1989. My first and f More

by DAIR61
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Noble
Jun 25, 2020 -

Mark Christopher Auto Center responded

Thank you for the feedback! We are happy to hear about your positive experience at Mark Christopher Auto Center, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! All the best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 25, 2020

I have always received the best service at Mark Christopher dealership. I thank Jackie Kolosky and the service team for a job well done.. Many 🙏 service More

by PAULLILLEY1
Recommend Dealer
Yes
Employees Worked With
Jackie Kolosky
Jun 25, 2020 -

Mark Christopher Auto Center responded

Hi Paul, and thanks for the great feedback! We're very happy that Jackie was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 25, 2020

I went in to have my truck checked. Supposedly parts were ordered and I’d be notified. Been a month and nothing. I’ve called and only gotten a voicemail. I will not penalize the listed agents because I don’t More

by abecerra87
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jun 25, 2020 -

Mark Christopher Auto Center responded

We appreciate you taking the time to let us know about your experience. Hearing this feedback helps us to alter our service to ensure satisfaction. I would like the opportunity to hear more about what happened. Please contact me so we can work toward a resolution. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 25, 2020

Not impressed, my car is under warranty and part of that warranty is a loner car when your in in the shop. Normally they say I won’t have a car ready for 2 weeks, that’s Unacceptable. This time they said w More

by sabbott43
Recommend Dealer
No
Employees Worked With
Service
Jun 25, 2020 -

Mark Christopher Auto Center responded

On behalf of our dealership, we appreciate you bringing these issues regarding your recent visit to our attention. We strive to ensure an excellent experience and would appreciate the opportunity to hear more about what happened. Please contact us directly at your convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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