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Mark Christopher Auto Center

Ontario, CA

4.6
10,184 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,184 reviews

June 25, 2020

Best dealer I have ever dealt with in all my dealers experience. Would recommend to anyone looking for a vehicle or service their own vehicles! More

by mbash
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Rizzi is the best this dealership has ever had ! , Mike Cagey, Gerald Waters, Vincenzo Catalano, Frank Villalobos, Matt Torres
Jun 25, 2020 -

Mark Christopher Auto Center responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Mark Christopher Auto Center special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 25, 2020

Service was done correctly and timely. When I got home I noticed my driver door has several deep scratches. Disappointed I did not see them or inspect my truck before o left premises. I hope who ever reads More

by Ocontreras003
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jun 25, 2020 -

Mark Christopher Auto Center responded

I am concerned about this issue and committed to promptly resolving it. Please contact me directly as soon as you can and we can work on a resolution together. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 25, 2020

The service department has been doing outstanding work on my suv. I appreciate the time and attention to detail that Ray Peters have been doing. More

by darlenej996
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Jun 26, 2020 -

Mark Christopher Auto Center responded

Hi Darlene, and thanks for the great feedback! We're very happy that Ray was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 25, 2020

Good customer service very helpful ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok More

by JAIMEORDUNO96
Recommend Dealer
Yes
Employees Worked With
Edy Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2020 -

Mark Christopher Auto Center responded

Jaime, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Take care, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 25, 2020

I dropped my truck off for service with a morning appointment and a check engine light. The check engine light was a very minor (book said 90 min fix) even after having my truck all day they did not More

by moosewilliams@gmail.com
Recommend Dealer
No
Employees Worked With
I don’t remember the service techs name
Jun 25, 2020 -

Mark Christopher Auto Center responded

We want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 25, 2020

Service was about 30 minutes faster than before covid. They didn't ask if I wanted my car washed. Prices haven't necessarily gone up but they don't due tire rotation with the oil change any more, which ki More

by YICELR
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jun 25, 2020 -

Mark Christopher Auto Center responded

Thank you for the feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 25, 2020

This was my second visit to MC Chevy for oil service to my Corvette. The first visit was excellent; however, my second visit, and the reason I gave only three stars, is I asked for Mobil 1 oil instead of t More

by Stingray
Recommend Dealer
Yes
Employees Worked With
I do not recall the service rep’s name, only that she was a female.
Jun 25, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 25, 2020

I Cadillac in for service and the whole experience is great they are friendly and very courteous. I was in and our very quickly with a loaner so I’m not out of a vehicle More

by CHARLI4095
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nabu was my customer service for repair and he is awesome
Jun 25, 2020 -

Mark Christopher Auto Center responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 25, 2020

The staff was friendly and welcoming. They worked with what we wanted and what we could afford. We will recommend them to family and friends More

by SHANE95JB
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters, Frank Villalobos, Brian Noble, Matt Torres
Jun 25, 2020 -

Mark Christopher Auto Center responded

Thank you for the great review, Shane. Please come visit us if you need anything else, be it service or sales. Regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 25, 2020

I had visited the dealership previously and I was really impressed with the two gentlemen I met so that was my reason for returning to purchase a vehicle More

by slick_rick15
Recommend Dealer
Yes
Employees Worked With
Jonathan Trimble
Jun 25, 2020 -

Mark Christopher Auto Center responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Please let us know if there is anything else that we can assist you with. Take care, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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