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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.6
10,188 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,188 reviews

June 25, 2020

The staff at Mark Christopher was very efficient and my service (even in the midst of a pandemic) was completed in a timely manner! Thank you. More

by CHRIWALLIS
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
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Jun 25, 2020 -

Mark Christopher Auto Center responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 25, 2020

What can I say Mark Christopher Cadillac always take care of business and always gets the job done.Thanks to everyone at the dealer ship. More

by danielgonzalez0683
Recommend Dealer
Yes
Employees Worked With
Dino
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Jun 25, 2020 -

Mark Christopher Auto Center responded

Hello Daniel, and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 25, 2020

I’m not Satisfied with my last visit I will probably not go back I will probably go to MK Chevrolet and take my business there. More

by Del
Recommend Dealer
No
Employees Worked With
Juan
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Jun 25, 2020 -

Mark Christopher Auto Center responded

We’d like to thank you for sharing details of your recent experience at our dealership. Excellent customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 25, 2020

Dealership always clean and employees professional and courteous. Environment calm and quiet. Closing to the freeway and always have convenient appointment times available during the week. More

by “B”
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
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Jun 25, 2020 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 25, 2020

Best dealer I have ever dealt with in all my dealers experience. Would recommend to anyone looking for a vehicle or service their own vehicles! More

by mbash
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Rizzi is the best this dealership has ever had ! , Mike Cagey, Gerald Waters, Vincenzo Catalano, Frank Villalobos, Matt Torres
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Jun 25, 2020 -

Mark Christopher Auto Center responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Mark Christopher Auto Center special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 25, 2020

Service was done correctly and timely. When I got home I noticed my driver door has several deep scratches. Disappointed I did not see them or inspect my truck before o left premises. I hope who ever reads More

by Ocontreras003
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Jun 25, 2020 -

Mark Christopher Auto Center responded

I am concerned about this issue and committed to promptly resolving it. Please contact me directly as soon as you can and we can work on a resolution together. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 25, 2020

The service department has been doing outstanding work on my suv. I appreciate the time and attention to detail that Ray Peters have been doing. More

by darlenej996
Recommend Dealer
Yes
Employees Worked With
Ray Peters
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Jun 26, 2020 -

Mark Christopher Auto Center responded

Hi Darlene, and thanks for the great feedback! We're very happy that Ray was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 25, 2020

Good customer service very helpful ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok More

by JAIMEORDUNO96
Recommend Dealer
Yes
Employees Worked With
Edy Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2020 -

Mark Christopher Auto Center responded

Jaime, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Take care, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 25, 2020

I dropped my truck off for service with a morning appointment and a check engine light. The check engine light was a very minor (book said 90 min fix) even after having my truck all day they did not More

by moosewilliams@gmail.com
Recommend Dealer
No
Employees Worked With
I don’t remember the service techs name
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Jun 25, 2020 -

Mark Christopher Auto Center responded

We want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 25, 2020

Service was about 30 minutes faster than before covid. They didn't ask if I wanted my car washed. Prices haven't necessarily gone up but they don't due tire rotation with the oil change any more, which ki More

by YICELR
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Jun 25, 2020 -

Mark Christopher Auto Center responded

Thank you for the feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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