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Mark Christopher Auto Center

Ontario, CA

4.5
10,065 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,065 reviews

May 21, 2020

I was there 7 hours dealing with Kyle Carey, he's very pushy and refused to let me leave and kept telling me 10 more minutes. I told my finance person and he suggested that I do this review. There's not More

by RAMAGE6
Recommend Dealer
No
Employees Worked With
Kyle Carey
May 29, 2020 -

Mark Christopher Auto Center responded

I appreciate the opportunity to hear more about your recent visit to our dealership. Our customers are our top priority, and we strive for satisfaction. If you are feeling as if your vehicle’s needs were not met, then it is apparent we fell short of our customer service goal. Please contact me at your earliest convenience as I would like to further discuss your visit. I look forward to the opportunity to speak with you. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 21, 2020

Great job. Took my Cruz in for an oil change. Great prices and service. Shout out to Juan and Ernesto for a job well done. More

by rosaocho3@aol.com
Recommend Dealer
Yes
Employees Worked With
Advisor Juan Fletes, Tech Ernesto
May 22, 2020 -

Mark Christopher Auto Center responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Juan and Ernesto does for Mark Christopher Auto Center and our customers. Hope to see you again soon! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 20, 2020

So accommodating to our situation given the pandemic. Our car was picked up and dropped off because we are high risk. Everyone was wonderful especially Tracy (service), Martha (cashier) and Justin(service)! More

by Microchixx
Recommend Dealer
Yes
Employees Worked With
Martha, Tracy and Justin
May 22, 2020 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 20, 2020

I've always had good experiences from clear communication and direct answers to authentic enquiry into my truck's performance and my concerns. Very friendly atmosphere. More

by syturralde2
Recommend Dealer
Yes
Employees Worked With
Jackie
May 22, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 20, 2020

The work was done fast and I feel my car is running better. I was provided with a loaner car which helped me to be able to get to and from work. They left my car absolutely dirty. Would have liked to h More

by Miera
Recommend Dealer
No
Employees Worked With
Dario
May 26, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 20, 2020

Tony was so helpful and was very patient with all my questions. Thank you!!!! I’ll definitely refer him to other people. Love my new car! More

by hollysue81
Recommend Dealer
Yes
Employees Worked With
Tony Catalano
May 22, 2020 -

Mark Christopher Auto Center responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Tony and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 20, 2020

Personally and business wise we have used mark Christopher for purchasing many vehicles and many many trucks since the night early nineties. We have always get had good service from the sales depa More

by sos.cms1961
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Daly, Mike Cagey, Gerald Waters, Frank Villalobos, Cassandra Meier
May 22, 2020 -

Mark Christopher Auto Center responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 20, 2020

When I arrived I was able to get inside to have my car fixed in a timely manner. They fixed it quickly and they were nice. More

by dmann4027
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dario, Rodney Reid, Matt Torres
May 22, 2020 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 19, 2020

I recently bought a 2020 Silverado that had rims I didn’t like so Gerald was supposed to have my truck picked up that Monday. He never had the truck picked up until two weeks later. Once they returned my tru More

by MH
Recommend Dealer
No
Employees Worked With
Gerald Waters
May 26, 2020 -

Mark Christopher Auto Center responded

I appreciate the opportunity to hear more about your recent visit to our dealership. Our customers are our top priority, and we strive for satisfaction. If you are feeling as if your vehicle’s needs were not met, then it is apparent we fell short of our customer service goal. Please contact me at your earliest convenience as I would like to further discuss your visit. I look forward to the opportunity to speak with you. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 19, 2020

Great experience Nick the Greek was a pleasure. Good job ! This is our third vehicle we have gotten from Your dealership . Thank you !!! For the wonderful experience. More

by TODDSIMMONS27
Recommend Dealer
Yes
Employees Worked With
nick the greek
May 21, 2020 -

Mark Christopher Auto Center responded

Thank you for writing this fantastic review and giving us such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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