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Mark Christopher Auto Center

Ontario, CA

4.6
10,204 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,204 reviews

November 01, 2019

Short wait time friendly staff prices are a little high but always happy with the work they do on my truck will recommend to other Chevy owners More

by Ern1eLujan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Nov 04, 2019 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 01, 2019

Cadillac I think they were in a hurry. But it was OK. Going back to get some things done, 3 stars for now. Nice looking parts counter. More

by TODD.W.FURLONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobuu
Nov 04, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 01, 2019

Commercial Truck Support Jim provided me exceptional service. His knowledge and patience is above and beyond what I would have expected. I will definitely recommend and work More

by OSCAR9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Dailey
Nov 04, 2019 -

Mark Christopher Auto Center responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 01, 2019

Oil Change The people were very nice and friendly. the service personnel were very knowledgeable. They keep me informed of everything they did. They answered More

by MEJICOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Reid, Matt Torres
Nov 04, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 01, 2019

Awesome customer service The whole service dept. is amazing and super helpful! The cashiers are so sweet, the advisors are fun to work with and Jeff is an amazing manager. More

by JESSICARAEANNSMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray, avo, Sam, Juan, Jackie, Robert, Julie, Erik, Veronica, Martha
Nov 04, 2019 -

Mark Christopher Auto Center responded

To say thank you is not enough, Jessica! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 01, 2019

They treated me like family! I applied online and was called back right away. The sales person was so nice and explained the different deals they had for the end of the month. I More

by MSMANGI03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Vega and Rob Mezzila , Nevin Cordero
Nov 04, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 01, 2019

I had a excellent salesperson he always make me fill welcome Great salesperson Gilberto Gonzales and also the dealer for there great service they gave me a great deal and also made me fill welcome. Great service More

by BOLA19.OP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gil Gonzalez
Nov 01, 2019 -

Mark Christopher Auto Center responded

Thanks for this awesome review, Bola! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 31, 2019

Nick was great! It was a seamless transaction,made it work for my particular situation. No hard sell,just made it simple,so i could get what i wanted. Thanks!! More

by PLMKRAZY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Jensen
Oct 31, 2019 -

Mark Christopher Auto Center responded

Congratulations on your new purchase! I hope you are continuing to enjoy your new car! It's wonderful to know you feel confident in your decision to choose us as your dealer as it is imperative we make the car-buying experience as seamless and efficient as possible. Take care! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 31, 2019

Another great experience at Mark Christopher This was our second time purchasing a vehicle from Mark Christopher. I although our first one was about 1993. Our salesperson, Armando Nuno, was gre More

by judykatuls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Nuno
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can't remember the finance guys name.
Nov 01, 2019 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 31, 2019

No Pressure Experience I never felt pressured into making a decision on the spot. The salesperson who I worked with was professional and answered all my questions in a timel More

by CITRUSFLORES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2019 -

Mark Christopher Auto Center responded

We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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