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Mark Christopher Auto Center

Ontario, CA

4.6
10,206 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,206 reviews

October 30, 2019

Excellent It was a excellent experience happy with front desk experience .The only concern i have is when you are informed work that needs to be done they do no More

by quintanaart59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Domon
Oct 31, 2019 -

Mark Christopher Auto Center responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 29, 2019

Services It was very easy and fast when I dropped off my car for a recall situation and it did not take that long was In and out process More

by NICKOCHOA81_
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie, Nevin Cordero, Rodney Reid, Matt Torres
Oct 30, 2019 -

Mark Christopher Auto Center responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 29, 2019

Great customer service I had a great experience at the dealership. Cesar Valenz greeted me as I entered the lot. He was extremely helpful and very informative. He made su More

by jsalgado0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Valenz
Oct 30, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 29, 2019

Poor customer service. I had an issue with my vehicle. When i asked about it i not only didnt receive a solution but he was also rude about it. More

by jeremyspencer94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ray peters
Nov 04, 2019 -

Mark Christopher Auto Center responded

That is not the kind of experience we seek to provide, Jeremy. Please call us when you can so we can address this together. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 29, 2019

GM buy back with Mark Christopher Mark Christopher helped facilitate a painless buy back of my older Buick. All staff very professional and seemed to care about my situation. I bought More

by Rancho Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nobu in service department
Oct 30, 2019 -

Mark Christopher Auto Center responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 28, 2019

2019 Chevy Camaro ss Great service from beginning to end, I’m very pleased with my purchase. Hugo did an oustanding job helping chose the right car for our needs. More

by lchonda12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo
Oct 30, 2019 -

Mark Christopher Auto Center responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 28, 2019

My experience was very good I came in for service early in the morning and notice there were 10 cars before me. Service on my vehicle was done in a timely manner to get me in and More

by Trucklife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Oct 30, 2019 -

Mark Christopher Auto Center responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 28, 2019

Excellent Service! Service team was fast, efficient, and very helpful. Answered ALL my questions regarding service and warranty. They were very fast my car was ready in More

by QUEENBEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Silva
Oct 30, 2019 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 28, 2019

juan andrade I feel that everytime my truck has a recall the service person already knows about the issue at hand and the dealership is ready to get the work asap More

by Sugarnchubs1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Oct 30, 2019 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 28, 2019

Everything we wanted, and nothing we didn’t; no surprises. Manager, Greg Hess and his new assistant, John did an excellent job for us! Greg went out of his way to find us the right vehicle for our needs, and More

by BREEN4KEYS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris(topher) and John.
Oct 30, 2019 -

Mark Christopher Auto Center responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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