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Mark Christopher Auto Center

Ontario, CA

4.5
10,121 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,121 reviews

July 30, 2019

Service Oil change- arrived at 7:25 and out by 7:55. I asked that my car not be washed. I didn’t have to go into office to informed them I was there. They ca More

by ECHOLS111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobuyoshi Domon
Aug 01, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 29, 2019

It was bait and switch' on steriods- a promised lease fee of $159 per month rose to $277 per month in 4 steps, each time more as the salesman went back to 'talk to his manager' . G More

by surface.resistance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Gonzalez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2019 -

Mark Christopher Auto Center responded

It appears the impression you received during your recent visit at our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give me a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 29, 2019

Up front and honest. Everyone I dealt with was very nice and honest. Never rushed or changed what we had discussed. Never pushy. Bought my last 3 cars from them, and wi More

by curePT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2019 -

Mark Christopher Auto Center responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 28, 2019

Used car We got a great customer service on our purchase of a 2016 Chevy Malibu LT. Service was great, the sales person answered all our questions that we had. More

by Stitch27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 28, 2019

Just like in and out I started my research online, I knew what I wanted going in. Bryan Morales had my car ready to go! Everyone was very friendly, attentive and not at More

by ESTH99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2019 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 28, 2019

Chevy Colorado I start with Cesar - he is very helpful and patient looking a car for me 👍🏻. Ray the Manager - he help me and understand my situation. More

by ALBERT.PASCUA23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray and Cesar
Jul 28, 2019 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 28, 2019

First Time Buyer My son was a first time buyer with minimal credit history. From the minute we walked in we explained our situation, the young lady Cassie who approach More

by RevOF91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katherine Valle, Nevin Cordero, Gerald Waters, Cassandra Meier
Jul 28, 2019 -

Mark Christopher Auto Center responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 27, 2019

Quick and concise I don't like playing around. I go in with want I want and I expect nothing less. Your dealership provided for me and a quick and concise manner. More

by PRESTON209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 27, 2019

Awsomel My experience at Mark Christopher was great the staff there are so friendly and very helpful. My car was scheduled and serviced in a timely manner. More

by brendaharris571
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nabu in the service Department
Jul 28, 2019 -

Mark Christopher Auto Center responded

Brenda, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 27, 2019

great experience Great experience, nice staff, walked away with the vehicle I wanted and the payment I was looking for. Martin was a great help in finding me the truck More

by BJPANUNZIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin
Jul 28, 2019 -

Mark Christopher Auto Center responded

BJ, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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