
Mark Christopher Auto Center
Ontario, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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professional piece o cake, told sales what i wanted, they found it, they brought to my house, they went over all the details,answerd questions, done deal piece o cake, told sales what i wanted, they found it, they brought to my house, they went over all the details,answerd questions, done deal More

Mario was awesome. Very friendly and patient. Mario was a salesperson that spent time and effort attempting to make us comfortable with our purchase. He was patient in showing us multiple models i Mario was a salesperson that spent time and effort attempting to make us comfortable with our purchase. He was patient in showing us multiple models in a variety of colors with all options available. He was a pleasure to work with! More
Awesome . It was a great experience and good customer service . Great deal and everything was great . I will definitely tell friends and family to go and buy . It was a great experience and good customer service . Great deal and everything was great . I will definitely tell friends and family to go and buy at this dealership. More
Disappointed I took my Cartman because it had a catalytic converter issue I was told over the phone by Mike that I was covered up to 100,00 miles when I went in I took my Cartman because it had a catalytic converter issue I was told over the phone by Mike that I was covered up to 100,00 miles when I went in I was told I was over because I had 81,000 miles I explained to him that I had already paid a diagnostic fee to another mechanic because he told me I was covered and he apologized but told me there was nothing he could do I asked to speak with the manager Rod who told me that either way I would have to pay but then after further looking at my information he realize that I was covered under a different warranty I was disappointed that Mike didn’t know that and didn’t bother to look for that. I was then told over the phone that my car was ready at about 3 PM but That they may not have enough time to wash it I told him I would pick it up until after 5 PM so they could wash it when I picked it up it was still not washed very disappointed More
Great service Got a good deal on a new truck a.d on top of that they had great service amd ordered us a pizza for the wait so 2 deals couldn't be any happier leavin Got a good deal on a new truck a.d on top of that they had great service amd ordered us a pizza for the wait so 2 deals couldn't be any happier leaving on a new truck and some good pizza More
My new Truck After months a searching I kept coming back to this dealership looking for a truck that fit my needs vs ur competitors. I finally was set on the GMC A After months a searching I kept coming back to this dealership looking for a truck that fit my needs vs ur competitors. I finally was set on the GMC At4 for two reasons the truck checked all my boxes and the team was professional every time I came in. My final deal was made for the most part over the phone the most convenient way for me. More
Rep that assisted me did NOT know what he was talking about I took car in as I thought I either had a FOB or sensor issue. He did change the batteries in the FOB which corrected one problem but after $145 to ru I took car in as I thought I either had a FOB or sensor issue. He did change the batteries in the FOB which corrected one problem but after $145 to run diagnostic turned out to be a shifter issue. Had that replaced BUT then he proceeded to tell me that the battery was corroded & also needed to be replaced. He said that because the "high mount stop lamp" was loose allowing water to leak onto the battery causing the corrosion??? I said how can that be, he said the "the battery is in the trunk"???? I'm not crazy he said the same thing to my husband. While I did have him clean the battery cables & replace the battery I DECLINED the repair on the rear stop lamp which was another $550. I am sorry to say either he doesn't know anything about where the battery is OR he thought because I'm a woman I wouldn't know OR worse yet a Senior so not in my right mind anymore. Or this was just a ploy to get more $$ from us which considering we are on a fixed income (low income) we cannot afford. In addition I brought it in with an appointment & took a lot longer than originally was advised. Needless to say I'm now concerned that the $761 to fix the shifter may not have been necessary either but since I am not a mechanic hopefully he did not fib on that one as well. More
Bad service The service department did not want to look at the issue that I had an appointment on. The service department want to do an oil change verse look at m The service department did not want to look at the issue that I had an appointment on. The service department want to do an oil change verse look at my issue More
Service dept didn't follow thru If the car has a leaky hose, then you would think the service dept would offer to fix it, but they didn't. when you call them back and leave a message If the car has a leaky hose, then you would think the service dept would offer to fix it, but they didn't. when you call them back and leave a message they don't return calls. More
It was simple and easy. Great service Our experience was great at the dealership. Our salesman was great too. The most important thing to note during this experience was the fact that we Our experience was great at the dealership. Our salesman was great too. The most important thing to note during this experience was the fact that we got the same exact deal that was in the paper and the deal that was promised to us before we came to the dealership. The sales representative was not trying to upsell us, which I appreciate. Simply put, the sales representative was not playing games, this is what people want when they go to a dealership, and this is why I would recommend anyone I know to the same dealership. Although, it was an hour drive to get to the dealership it was well worth it, I will make that our drive again when I lease my next car. More