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Mark Christopher Auto Center

Ontario, CA

4.5
10,095 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,095 reviews

July 10, 2019

professional piece o cake, told sales what i wanted, they found it, they brought to my house, they went over all the details,answerd questions, done deal More

by bmjaxon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Jensen
Jul 10, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 09, 2019

Mario was awesome. Very friendly and patient. Mario was a salesperson that spent time and effort attempting to make us comfortable with our purchase. He was patient in showing us multiple models i More

by Painton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 09, 2019

Awesome . It was a great experience and good customer service . Great deal and everything was great . I will definitely tell friends and family to go and buy More

by TONY76089
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elias Barragan
Jul 09, 2019 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 09, 2019

Disappointed I took my Cartman because it had a catalytic converter issue I was told over the phone by Mike that I was covered up to 100,00 miles when I went in More

by MARGIEBUSTAMANTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rod
Jul 10, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your thoughts and feedback with us, Margie. We strive to provide the gold standard of service for all of our customers. I’d very much like to learn more about your experience and work toward a solution with you. Please reach out to me directly at your earliest convenience. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 09, 2019

Great service Got a good deal on a new truck a.d on top of that they had great service amd ordered us a pizza for the wait so 2 deals couldn't be any happier leavin More

by EDT1116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Carey
Jul 09, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 09, 2019

My new Truck After months a searching I kept coming back to this dealership looking for a truck that fit my needs vs ur competitors. I finally was set on the GMC A More

by SAL_SILVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2019 -

Mark Christopher Auto Center responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 09, 2019

Rep that assisted me did NOT know what he was talking about I took car in as I thought I either had a FOB or sensor issue. He did change the batteries in the FOB which corrected one problem but after $145 to ru More

by estherkatherman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Fletes
Jul 10, 2019 -

Mark Christopher Auto Center responded

Thank you for alerting us to this issue, Esther. Our top priority is delivering 100% customer satisfaction and it’s concerning to hear you feel your experience does not reflect that. I would really appreciate the chance to speak with you regarding this matter. Please contact me at your earliest convenience. I look forward to speaking with you and regaining your trust in our business. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 09, 2019

Bad service The service department did not want to look at the issue that I had an appointment on. The service department want to do an oil change verse look at m More

by dinofolmsbee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure service department
Jul 11, 2019 -

Mark Christopher Auto Center responded

We appreciate you sharing your experience with us. It would mean a lot to our dealership if you gave me an opportunity to do my best in making things better. Please contact me as soon as possible so I can hear more about what happened and provide my assistance. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 09, 2019

Service dept didn't follow thru If the car has a leaky hose, then you would think the service dept would offer to fix it, but they didn't. when you call them back and leave a message More

by btriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Aceves
Jul 11, 2019 -

Mark Christopher Auto Center responded

We appreciate you taking a moment to leave this review detailing your recent visit. Please reach out to me directly whenever you have a free moment as I’d like to hear more about what happened and work together to come to a resolution that improves your experience. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 08, 2019

It was simple and easy. Great service Our experience was great at the dealership. Our salesman was great too. The most important thing to note during this experience was the fact that we More

by IUNARE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Carey
Jul 08, 2019 -

Mark Christopher Auto Center responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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