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Mark Christopher Auto Center

Ontario, CA

4.5
10,097 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,097 reviews

June 20, 2019

Service person, David Miller, very nice. Ended up w/Cadillac Your saleswoman Colleen was really nice. She tried to accommodate us. She went above and beyond. We picked up our car from service and then investi More

by Reva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emad Fakhouri, Sam Fakhouri, Colleen Sanfilippo. , Colleen SanFillippo
Jun 24, 2019 -

Mark Christopher Auto Center responded

Reva, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear Colleen was able to go above and beyond your expectations and provide you with a remarkable experience. Feel free to call or stop by if there's anything else we can do for you. Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 19, 2019

Best car dealer around Great selection of cars. Best prices in town. NO bait and switch. A very pleasant experience. My 3rd purchase at this dealership. Not the closest dea More

by DRJMA5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2019 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a third car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 19, 2019

10/10! Everyone I worked with was absolutely amazing, Johnny has helped me get three cars so far and I won’t go to anyone else. I am so grateful! More

by jessicacornwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 19, 2019

Customer Service Great Fast service, No Hassle! It is very nice to be able to go to a service department that does not waste your time. Thanks More

by FixitRC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service deparment Julia?
Jun 19, 2019 -

Mark Christopher Auto Center responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 19, 2019

Great selection & service! The purchase was quick, and there was a great selection, and great service that created a pain free experience! I certainly recommend that others visi More

by C. GRIMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor
Jun 24, 2019 -

Mark Christopher Auto Center responded

We cannot thank you enough for your wonderful review and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Kind regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 18, 2019

Leased a new Chevy Equinox As was advertised knowledgeable, friendly. Left the dealer with the new car filled up gas, clean inside outside. The guy showed us everything in the More

by Atef M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry and Fadi
Jun 18, 2019 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 18, 2019

Oil change They were very fast. It was Easy to set up an appointment on same day. Didnt have to wait long for then to start the oil change. More

by MASONLANE32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sheridan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2019 -

Mark Christopher Auto Center responded

Thanks for the great rating! We're pleased that everything went well for you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 18, 2019

Quick service Saturdays they don't take appointments. But was quick helped out and my car was serviced. Only wish that there was some place to plug my phone into ch More

by XRAYSTUFF.JS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember the ladies name
Jun 18, 2019 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 18, 2019

Amazing It was an amazing time they got to show use around and all the amazing cars they sale. We also got and amazing car thanks to Alex More

by EDGARQUEZADA260
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 18, 2019

Loving my GMC Acadia! I would have enjoyed it much more if the process wasn't so long. Left there hungry! I will definitely go back when I'm ready to purchase another car. More

by SWTDESTINY56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn
Jun 19, 2019 -

Mark Christopher Auto Center responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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