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Mark Christopher Auto Center

Ontario, CA

4.5
10,178 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,178 reviews

June 14, 2019

excellent service The engine light came on Sunday, they were able to get me in to check and correct the problem on Wednesday. great overall service, enjoyed the servi More

by BOB1ZAMORA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobuyoshi Domon
Jun 17, 2019 -

Mark Christopher Auto Center responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 14, 2019

A fine operation All services are fully described, priced out, and offered without pressure to accept. I am offered the option to wait for completion, use the shuttle More

by mjruesch1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Edwards
Jun 17, 2019 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 14, 2019

My experience was better than other dealerships Dealership knew I was coming to see two of the trucks. They could have had the trucks there in the dealer for me ready to see and compare. But instead More

by BALLERHAROMVP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Mendoza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Milan Rocha
Jun 17, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 13, 2019

Great service and experience All great things to say about the dealership Quick and efficient Found me a great deal and I appreciate the ease of use Very knowledgeable More

by NARMSTRONG1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edy Lopez...Sam Abdelmesseh
Jun 13, 2019 -

Mark Christopher Auto Center responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 13, 2019

Quickest vehicle purchase ever! I explained to Mario what I was looking for and I didn’t have to go anywhere else! He got me exactly what I wanted and we worked out the details in a More

by Emelia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nevin Cordero
Jun 13, 2019 -

Mark Christopher Auto Center responded

Thank you so much for your review, Emelia! Happy customers are our goal and our mission and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 13, 2019

Roll N Lock bed cover adjustment Efficient, professional, and courteous. Thank you. I know I can always count on Ray to meet our needs and take care of us like family. More

by Chalex119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Jun 13, 2019 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 13, 2019

Awesome! I was kept informed of progress and treated very kindly. All services I needed were explained in detail and were completed in a timely manner. More

by cabbysue217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario, shuttle driver.
Jun 13, 2019 -

Mark Christopher Auto Center responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 13, 2019

Quick, easy, amazing service I checked in at the service counter to have work done on my vehicle, they got me a temporary rental car, I was out of there within 20 minutes. The en More

by THEGARZAS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie. And Rudy
Jun 13, 2019 -

Mark Christopher Auto Center responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 12, 2019

Review Mike Sheridan did a great job. He was very helpful and very knowledgeable about my Sierra SLT. I would highly recommend him to friends and family. More

by CMC1621
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sheridan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 12, 2019

Good Service I experienced professional and warm service. I awaited for my car in a reasonable time. The waiting room was very clean, and confortable. I was han More

by IS43306
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
Jun 12, 2019 -

Mark Christopher Auto Center responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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