Mark Christopher Auto Center

Quick and painless I made an appointment with Norman about a week prior. He was on time and prepared!! The car we requested was waiting and available for us to test driv I made an appointment with Norman about a week prior. He was on time and prepared!! The car we requested was waiting and available for us to test drive. The paperwork was seamless. The longest part of the entire process was simply waiting for our car to get detailed. Looking forward to working with them in the future for our next lease! More

Amazing Service The minute I walked in, I was taking care of. This is why I am a repeat customer. Greg, Eddie & Nevin are great people to work with. The minute I walked in, I was taking care of. This is why I am a repeat customer. Greg, Eddie & Nevin are great people to work with. More

poor customer consideration I was told by the service tech the car would be done in an hour no longer than 1 and a half hours...I specifically asked are you sure...he said yes... I was told by the service tech the car would be done in an hour no longer than 1 and a half hours...I specifically asked are you sure...he said yes...it took over 3 hours every time I asked about it they said 20 more minutes if the service tech would have just taken the time to say sorry it is taking longer than expected I wouldn't have waited. I missed 2 appointments which cost me $ for not cancelling 24 hours ahead..inconsiderate.... I could have left and came back to pick up later...when car was ready I asked him up front why didn't you let me know you guaranteed me... he said "I was away from my desk" for three hours?...no excuse More

1st year service Service only took an hour and was told it was going to be 4 hrs. Very quick and easy. Can’t remember the woman’s name I dealt with in the service dept Service only took an hour and was told it was going to be 4 hrs. Very quick and easy. Can’t remember the woman’s name I dealt with in the service dept. She was at the first desk with a plaid keyboard. Very nice, friendly and helpful. More

David Miller in Service Department was outstanding David Miller in the Service Department was outstanding. He was polite and kept me updated on a regular basis. Repairs were covered under warrantee, David Miller in the Service Department was outstanding. He was polite and kept me updated on a regular basis. Repairs were covered under warrantee, and so was a loaner vehicle. The loaner was almost new and an excellent vehicle to use during the 10 days of repair. Service technicians were thorough and caught an issue that was also resolved. The only negative critique was that my car was filthy when I picked it up. After 10 days of being on a lot, not garaged, it was worse than when it arrived there. In my experience, dealerships clean cars prior to returning to customers, especially after a long period. More

Deale review Courteous and attentive experience, no muss no fuss, The digital checkout with finance was impressive. The product choice was substantial, manicured a Courteous and attentive experience, no muss no fuss, The digital checkout with finance was impressive. The product choice was substantial, manicured and was readily available. More

Seamless Experience Nick was legit! No hassle at all. Felt like I was a valued customer. Knowledgeable about the vehicle. Great experience! I’ll be back for sure. Nick was legit! No hassle at all. Felt like I was a valued customer. Knowledgeable about the vehicle. Great experience! I’ll be back for sure. More

Best dealership in southern California My salesman Frank was awesome! Very knowledgeable, and went to an extreme effort to find me exactly what I wanted. This is the only dealership I will My salesman Frank was awesome! Very knowledgeable, and went to an extreme effort to find me exactly what I wanted. This is the only dealership I will send friends and family to. More

Great Service I have purchased 3 car from Mark Christopher, I love this place I will not go anywhere else. My service adviser Jackie Klosky is great, she answers I have purchased 3 car from Mark Christopher, I love this place I will not go anywhere else. My service adviser Jackie Klosky is great, she answers all my question, very professional & knows her job More

Oil change and tire rotation I bought my SUV and receive all services at this location. The staff is very accommodating and professional. The lounge has great coffee and TV for yo I bought my SUV and receive all services at this location. The staff is very accommodating and professional. The lounge has great coffee and TV for you to enjoy while waiting. They even provide chargers for your phone since you’ll be there for an hour or so most times. They offer shuttles and loaners but that will depend on the type of service and length of your wait. Overall, not a bad experience. More