Mark Christopher Auto Center - Service Center
Ontario, CA
6,256 Reviews of Mark Christopher Auto Center - Service Center
I have been very pleased with the service experiences I have had at Mark Christopher. My service writer Nobu has been exemplary. They were pretty fast even went very busy. have had at Mark Christopher. My service writer Nobu has been exemplary. They were pretty fast even went very busy. More
So I tuck my truck the 11 th and today I noticed that the cap where you add on the oil for the engine was never placed back. So I’ve been driving with like that and was wondering if I can bring it back to ge cap where you add on the oil for the engine was never placed back. So I’ve been driving with like that and was wondering if I can bring it back to get rechecked? More
I was first 2 vehicles in line prior to open. 7am. Dario Gomez was my rep. I requested Mobil 1. 830 got a call from DG and said they can’t find móbil 1. Told him to to put other synthetic oil and veh wasn’t Gomez was my rep. I requested Mobil 1. 830 got a call from DG and said they can’t find móbil 1. Told him to to put other synthetic oil and veh wasn’t ready until 930am. Took to long and failure to keep customer informed by rep on vehicle status. Poor customer service. Also 2 customers without mask in pay area for over 15min walking around and weren’t told to put mask on. More
Fantastic service department, I have used them multiple times now and service has been great consistently throughout my visits. The staff is very friendly and efficient in their work, I would definitely re times now and service has been great consistently throughout my visits. The staff is very friendly and efficient in their work, I would definitely recommend them. More
My service advisor was Dario Gomez. Everything went smooth, great communication reg when my fleet office approved the repairs and that the car was ready. Cashier took care of payment quickly. smooth, great communication reg when my fleet office approved the repairs and that the car was ready. Cashier took care of payment quickly. More
As always your customer service was outstanding. With the COVID and everything going on you guys still manage to provide good service. For that alone I appreciate you. COVID and everything going on you guys still manage to provide good service. For that alone I appreciate you. More
Never coming back. Worst experience here. Got oil changed and grease was left inside my truck and My oil gauge wasn’t reset. I had to find someone to help me clean the grease then I had to call and changed and grease was left inside my truck and My oil gauge wasn’t reset. I had to find someone to help me clean the grease then I had to call and find out how to reset my oil gauge. More
The service was great. I had a warranty issue to where my brakes did not work. I believe it was a vacuum pump. Everything was was fixed but I was charged a fee for having my truck towed in. The truck was uns brakes did not work. I believe it was a vacuum pump. Everything was was fixed but I was charged a fee for having my truck towed in. The truck was unsafe to drive due to a faulty part but I am being charged to get it to the dealer?? That’s messed up. This will definitely affect what and where I buy my next truck. More