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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,265 Reviews

6,265 Reviews of Mark Christopher Auto Center - Service Center

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May 30, 2020

The people were very friendly. Took down the information later i told them 2 things i forgot. They took care of it They told me about the brakes that the dealer brakes we're better then the ones i wanted.m More

by JOHNSONFORREST
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jun 03, 2020 -

Mark Christopher Auto Center responded

Hi and thank you for your kind words. We are very happy to hear that our staff was so attentive during your visit to our dealership, and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 30, 2020

Julie did a great job in taking care of our service needs. We will go back to her for our next service. Excellent communication with us! More

by Lou
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
Jun 03, 2020 -

Mark Christopher Auto Center responded

Hi Lou and thank you for your kind words. We are very happy to hear that Julie was so attentive during your visit to our dealership, and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 29, 2020

The entire staff at Mark Christopher Chevrolet is friendly , professional and very courteous. My entire family any myself have been loyal costumers for decades due to their excellent service. More

by JAIMEGONZALEZ1498
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone in general provide excellent service to my family and myself., Gerald Waters, Vincenzo Catalano, Frank Villalobos, Tony Catalano, DAS Admin
Jun 03, 2020 -

Mark Christopher Auto Center responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 29, 2020

My visit was Clean and quick. Nice waiting room. Great staff. Plenty of coffee. Car works good after repair. .. Wish they had more C8’s on the lot lol More

by JWB
Recommend Dealer
Yes
Employees Worked With
Pete was great.
May 29, 2020 -

Mark Christopher Auto Center responded

We appreciate the kind words. We look forward to seeing you again in the future! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 29, 2020

awsome as always!!! I never have had an issue with Mark Christopher auto center in Ontario CA for all the times I've had to use there service. More

by Chastain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rodney Reid, Matt Torres
May 29, 2020 -

Mark Christopher Auto Center responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 27, 2020

Got screwed here for the last time. Took advantage of me with my Sierra and cts v. Never again. Almost two months without my car on this visit. Then got my car back filthy and definitely not sanitized. More

by Stevan
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Reid, Matt Torres
Jun 01, 2020 -

Mark Christopher Auto Center responded

We appreciate the opportunity to learn about your experience at our dealership. Your business is valuable to us, and we want to hear more about this situation. Please contact me so that we can work towards a resolution together. Thank you for your patience and understanding. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 27, 2020

Safe and professional. Safe and they kept their word for the promise time of the service. Friendly and professional staff all of them followed the protocol of distance. More

by VIVIVEG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Reid
May 29, 2020 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 27, 2020

Great serivice everyone was nice and they got my car out quickly despite how busy it was. My car was under warranty so it didn’t cost anything so that’s even better. More

by jill
Recommend Dealer
Yes
Employees Worked With
Susan? (Blonde idk she was nice)
May 29, 2020 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 27, 2020

Sold me a truck with a defective transmission and now refuse to help. I was told to call GM if I wanted. I have called GM and was assigned to a man named Marcus who told me he would check into it and cal More

by DMWILLIAMS1011
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Reid, Matt Torres
Jun 01, 2020 -

Mark Christopher Auto Center responded

We appreciate you taking a moment to leave this review detailing your recent visit. Please reach out to me directly whenever you have a free moment as I’d like to hear more about what happened and work together to come to a resolution that improves your experience. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 26, 2020

I had two cars serviced. One was a excellent service the other so so. My car was returned ahead a time. Loved the car wash. My other car was kept over night into the evening for an oil change and service. More

by sandjery
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Reid, Matt Torres
May 29, 2020 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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