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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,344 Reviews

6,344 Reviews of Mark Christopher Auto Center - Service Center

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July 28, 2025

Very helpful and nice staff. Would definitely return for more servicing. My car runs beautifully. More

by SELENIA_RAMIREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dino Picanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words, Seleina! We're delighted to hear that our staff was helpful and that your car is running beautifully. We look forward to seeing you again at Mark Christopher Auto Center for your future servicing needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 28, 2025

Sure! Here's a review you can use or modify: --- ⭐️⭐️⭐️⭐️⭐️ I had a great experience at Mark Christopher Cadillac. The service was top-notch from More

by CHDANIELS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your experience! I am glad to hear that you received top-notch service and that our team was friendly and efficient. Your recommendation means a lot to us. We look forward to seeing you again for any future needs. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 28, 2025

Great csustomer service. They always take care of any issues with my truck. I won't go anywhere else. More

by miguelg95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Mark Christopher Auto Center responded

Thank you, Miguel! I appreciate your feedback about the customer service at Mark Christopher Auto Center. I'm glad that we could assist you with your truck and address any issues you've had. We look forward to continuing to serve you in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 28, 2025

I had a very good experience this time . Waiting wasn’t that long even though i didn’t have an appointment and it was Friday. More

by NELVIAHOME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Mark Christopher Auto Center responded

Thank you for your positive feedback! I am happy to hear you had a great experience at Mark Christopher Auto Center, especially with the shorter wait time on a busy Friday. We appreciate you taking the time to share your thoughts and look forward to serving you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 27, 2025

They have good service but they have a long wait time. I was the sixth car to have an oil and filter change and a tire rotation and it took 3 hours.They no longer wash the car like they used to. More

by RAFAEL.CANO909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Mark Christopher Auto Center responded

Rafael, thank you for your feedback. We appreciate you taking the time to share your experience at Mark Christopher Auto Center. I'm glad to hear that you found our service to be good, though I understand that the wait time was longer than expected for your oil change and tire rotation. We continuously strive to improve our services, and your input is valuable to us. We'll also take note of your comments regarding the car wash. If you have further concerns or suggestions, please feel free to reach out to us directly. We look forward to serving you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 27, 2025

Got my tires rotate they did not even put air in my tire I think that's a shame. More

by jsynagogue62@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2025 -

Mark Christopher Auto Center responded

Thank you for your feedback. I appreciate you taking the time to share your experience with us regarding the tire rotation at Mark Christopher Auto Center. I understand your concern about the air pressure in your tires, and this is certainly not the level of service we strive to provide. I encourage you to reach out to me directly so we can discuss this issue further. Thank you again for your input, and we hope to improve your experience next time. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 27, 2025

I mentioned all my concerns on the comment box when scheduling the appointment a week prior. I also mentioned that Id like a shuttle if I were to wait there. But when I arrived, I was told I need a rid More

by NA
Recommend Dealer
No
Employees Worked With
Nobu Damon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your concerns with us. I understand your frustration regarding the lack of communication regarding your appointment and shuttle request at Mark Christopher Auto Center. Your experience is valuable to us. I encourage you to contact me directly so we can discuss your specific situation. Your feedback is appreciated, and we hope to serve you better next time. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 27, 2025

The team at Mark Christopher Service Center is fast and reliable… Ask for Javier, his communication and follow up is impeccable! More

by pasquam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Mark Christopher Auto Center responded

Thank you so much for your fantastic review, Pasquam! I truly appreciate your kind words about our team at Mark Christopher Auto Center. It's great to hear that Javier provided you with excellent communication and follow-up. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 26, 2025

My experience at mark Christopher was excellent. Tony was curtious and professional, my vehicle was ready when he said. I will definitely recommend Mark Christopher to my family and friends. More

by LIZSARA0407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2025 -

Mark Christopher Auto Center responded

Thank you for your fantastic review! I am happy to hear that your experience at Mark Christopher Auto Center was excellent. It’s great to know that Tony provided you with courteous and professional service. We appreciate your recommendation and look forward to serving you and your family and friends in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 25, 2025

Dino Picanzo was very helpful and professional with assisting with an issue with my vehicle. When brought to his attention, he took the time to listen to my issue, set up a time to do a test drive, and More

by miss_ladyp25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dino Picanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fletes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2025 -

Mark Christopher Auto Center responded

Thank you so much for your kind words! We are thrilled to hear that Dino provided you with such helpful and professional service. It's great to know that you appreciate the attention he gave to your vehicle issue and the time he invested to ensure everything was resolved. We look forward to serving you at Mark Christopher Auto Center as your primary service provider in the future! Please don't hesitate to reach out if you need anything else. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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