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Mark Kia

Scottsdale, AZ

4.5
1,639 Reviews
If you are looking for the latest and greatest in craftsmanship, Mark Kia is the pot of gold at the end of the rainbow. Our sales associates welcome you to a lot full of options guaranteed to match your current lifestyle needs. No matter what car you choose, the financing department is prepared to provide the best financing possible. Our service and parts departments work hard to make sure you're on the road for the long-haul. Through scheduled maintenance and repairs, we reduce car ownership stress and replace it with serenity, no matter what unexpected bumps pop up along the way. Let Mark Kia help you cover all of your automotive needs. Contact us online, by phone at 480-425-5300 or stop by to see us at 3333. N 89th ST, Scottsdale, Arizona 85251. Proudly serving the greater Phoenix, Tempe, Mesa and Gilbert region.
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3333. N 89th ST

Scottsdale, AZ

85251

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Showing 1,639 reviews

September 15, 2015

Sales experience excellent I had the pleasure of purchasing a vehicle from Adam Lee.. Of all the vehicles I have purchased Adam was the best at assisting me in purchasing my Acu More

by Suzann miller
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Adam lee, Joshua Spencer
Sep 16, 2015 -

Mark Kia responded

Susan, Thank you so much for sharing your experience with Mark Kia and Adam. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new Acura. Adam and the team will be thrilled to hear your feedback! Come back and see us anytime!

September 12, 2015

Amazing My boyfriend and I went into the dealership expecting to be pushed around. However, I called ahead and had Robert help us. Robert was the best salespe More

by Cargal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert lemon , Chad Seymore, Jacob Delaney
Sep 14, 2015 -

Mark Kia responded

Thank you again for your feedback! Enjoy your new ride!

September 11, 2015

Awesome Experience! I have been through the car-buying experience before and was more than pleased to have Joe Perez work quickly to get me the vehicle I wanted. He playe More

by Happy Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Perez
Sep 11, 2015 -

Mark Kia responded

Thank you! It is wonderful to hear Mark Kia and Joe were able to find the perfect car for you! Please let us know if there is anything else you need!

September 08, 2015

Tony Saucedo was my sales person. Excellent! My 4th car purchased from this dealership. Won't go anywhere else. They make the process easy. I was there on a Sunday and it was a great experience! More

by Kennellyaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Saucedo
Sep 08, 2015 -

Mark Kia responded

Thank you so much for your feedback about your recent experience at Mark Kia. It's wonderful to hear from all of our happy customers, but especially those who continue to come back to purchase with us! Tony is great to work with as well, and we appreciate you taking a moment to recognize him! Congratulations on your fourth purchase with us! We look forward to working with you again in the future!

September 07, 2015

Great doing business with you! Everything about our visit was enjoyable - and Bryce young was a pleasure to work with. The dealership was excellent to work with - from the greeting More

by bobmac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryce Young
September 07, 2015

Pleasant, courteous service Rep name was Alisha Eastridge; she was very courteous and helpful throughout the deal, and we were able to buy and drive off in the car within 24 hour More

by mirandamots
Recommend Dealer
Yes
Employees Worked With
Alisha Eastridge
Sep 08, 2015 -

Mark Kia responded

Thank you for taking the time to share your comments and feelings about our dealership. Even though your comments did not shine a positive light on our dealership, it is helpful to us in finding out where some of our weaknesses lie, whether in our personnel or our processes. We apologize for your experience and we appreciate your feedback. We are happy to hear that you had a pleasant experience working with Alisha. We hope we have the opportunity to show you how valued you are as a customer at Mark Kia again in the future.

September 06, 2015

Super laid back car buying experience with Alisha! Alisha was so super with us when buying my new KIA Soul! She made us welcome and at ease, and helped to make the car buying experience bearable! Thank More

by Bjava93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alisha Eastridge
Sep 08, 2015 -

Mark Kia responded

We’re glad that Alisha was able to address your purchasing needs and to place you in a Kia Soul that met your specifications. We appreciate you choosing Mark Kia as we recognize that you had many different dealers to choose from, and we hope that you enjoy your new Kia Soul! Please come back and see us again soon!

September 02, 2015

Bought my first New car Alberto Jasso !!!!!! Thank you sooooooooooo much for ALL your help. I came in pretty discouraged wondering if I was able to buy a car or not, my cr More

by jane.sky55
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alberto Jasso
Sep 03, 2015 -

Mark Kia responded

Kim, Thank you for taking the time to leave another great review about your experience at Mark Kia! We appreciate you leaving your feedback and taking a moment to recognize Alberto Jasso! Enjoy your 2015 Kia Forte!

September 02, 2015

after warranty expires service Can't even get her to call me back to set an appointment. Worst customer service ever! Last time i went there to get something looked at they wanted More

by Kia owner
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Sep 03, 2015 -

Mark Kia responded

We are sorry to hear that you had a less than excellent experience at Mark Kia. Your experience is not normal practice for us and we apologize that you did not receive the level of service you expected. We would appreciate the opportunity to speak with you regarding your experience. Please contact Harry Granger, our Service Manager, at your earliest convenience. He would like to discuss your experience with you in further detail. Harry Granger Service Manager 480-425-5331 Harry@MarkKia.com

September 01, 2015

Sedona Purchase 4th car I've purchased from Mark Kia. They provide superior service that I've come to expect which puts other dealerships to shame! Great job as alw More

by Mengerj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chad Seymore, Chris Stephensen, Kieran "Dublin" Murphy
Sep 02, 2015 -

Mark Kia responded

Thank you for your review! It is wonderful to hear that you have returned time and time again to purchase vehicles from Mark Kia! We are so happy that we continue to provide superior service that you deserve! We hope you will choose us for your fifth vehicle!

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