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Mark Kia

Scottsdale, AZ

4.4
1,643 Reviews
If you are looking for the latest and greatest in craftsmanship, Mark Kia is the pot of gold at the end of the rainbow. Our sales associates welcome you to a lot full of options guaranteed to match your current lifestyle needs. No matter what car you choose, the financing department is prepared to provide the best financing possible. Our service and parts departments work hard to make sure you're on the road for the long-haul. Through scheduled maintenance and repairs, we reduce car ownership stress and replace it with serenity, no matter what unexpected bumps pop up along the way. Let Mark Kia help you cover all of your automotive needs. Contact us online, by phone at 480-425-5300 or stop by to see us at 3333. N 89th ST, Scottsdale, Arizona 85251. Proudly serving the greater Phoenix, Tempe, Mesa and Gilbert region.
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3333. N 89th ST

Scottsdale, AZ

85251

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Showing 1,643 reviews

August 13, 2021

They really helped me out and were willing to compromise to meet something I could do. More

by ebbirnbaum2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Borboa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leonard, Chip McPherson
Aug 13, 2021 -

Mark Kia responded

Hello and thank you for the wonderful review! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

August 13, 2021

They work hard to find a deal for you, you may be walking out the door but they will catch you in the way out. More

by ebbirnbaum2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Belsanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Borboa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Cruckson, Isaac Cruz, Jorman Gomez, Calvin Buckner, Cole Halas, Jeff Coates, Nick Galando
Aug 13, 2021 -

Mark Kia responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

August 11, 2021

I had a great experience with trading in my car and Keyanah was very nice and super helpful. Definitely will be referring friends and family More

by a_ochoa15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keyanah Holt
Aug 13, 2021 -

Mark Kia responded

Hello, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

August 09, 2021

They promised the person who referred us a referral fee They promised the person who referred us a referral fee when I bought my Kia soul. Two months later she still has not received anything. More

by Luthersfavmom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maricella Moraga
4.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Borboa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Mark Kia responded

Thank you so much, for your business and your honest feedback. We really value your input, and we are always looking to make improvements. if there is anything else we can do, do not hesitate to contact David Clark at David.clark@markkia.com

August 07, 2021

Superb and seamless buying process! Website was easy to use and navigate. The online buying process was so easy and eliminated a ton of time at the dealership. J Jackson was the perfect salesman! More

by Addison Anders
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez, J Jackson
Aug 10, 2021 -

Mark Kia responded

Hi there, Addison. Thank you for the kind words. We want all our clients to have a comfortable and stress-free experience with us! It's great to know that's what you received. We hope to see you again soon. Enjoy the ride!

August 07, 2021

Outstanding customer service. I went in for service on Outstanding customer service. I went in for service on my vehicle and left exactly 2hrs later with trading in on a brand new car. Abdul from Mark Ki More

by CJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmine Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Fattaleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abdul Hussein
Aug 10, 2021 -

Mark Kia responded

Thanks for highlighting some of our staff who helped make this such a great experience, CJ. Please let us know what we can do for you in the future. Have a great day!

August 05, 2021

I brought my car in for a recall and ended up buying a new one. I have been a Kia owner for many years and this just seemed the right time to buy. More

by shawnseleen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandi Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Fattaleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abdul Hussein
Aug 06, 2021 -

Mark Kia responded

Thanks, Shawn, for sharing your experience with us. We are pleased that you had a great sales experience. Please keep us in mind for all your sales & service needs in the future. We hope to see you again soon. Enjoy the ride!

August 05, 2021

I had a great experience with trading in my car and everyone was very nice and super helpful Definitely will be referring friends and family More

by Heather
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maricella Moraga
5.0
This rating includes all reviews, with more weight given to recent reviews.
JD Main
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Hollis
Aug 05, 2021 -

Mark Kia responded

Thank you so much for your thoughtful review, Heather! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it is important for our customers to hear firsthand from other customers about their positive experiences. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we are happy to hear that you agree! On behalf of your friends here at Mark Kia, enjoy that ride!

August 04, 2021

Not only are the vehicles overpriced.. but for being a "not based on commission" dealership, they definitely pressure you way too much. Seller never messaged back, never called, never seemed intresed, and More

by Adam Groza
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Lemon III
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Fattaleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Borboa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2021 -

Mark Kia responded

Dear Adam, thank you for bringing this to our attention. We are concerned about your comments and would like to contact you to discuss this matter further. At Mark Kia, we take customer reviews very seriously. Please contact me, David Clark, our General Manager, at David.clark@markkia.com. We look forward to working together with you to produce a solution.

July 30, 2021

Just purchased the New Kia K5 2022 and I absolutely Love this car. This is the 2nd time I purchased a Kia from Frank and he always super professional, great at explaining everything and gave me a great deal More

by DJW4794
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Stonestreet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Cruckson
Aug 02, 2021 -

Mark Kia responded

Hello! Thanks for highlighting one of our star team members who helped make this such a great experience! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

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