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Mark Miller Subaru Midtown

Salt Lake City, UT

3.9
1,206 Reviews
Our vision is to be the best automotive operation in the industry, where we can ensure customer expectations are exceeded, where people look forward to their experience with us and where business practices are transparent and ethical. Our mission is to treat both customers and employees like family and to ensure that every transaction is filled with satisfaction, honesty, and integrity. We do our best to set ourselves apart from other automotive dealers as having a transparent and fair process in all of our business practices.
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3535 South State Street

Salt Lake City, UT

84115

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Showing 1,206 reviews

August 19, 2020

Always great service. Fast and exceptional service by everyone I encounter. I recommend Mark Miller Subaru to everyone I meet. I will never go anywhere else More

by KellieRosado.kr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

Mark Miller Subaru Midtown responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

August 19, 2020

I am always pleased with the service I receive from Mark Miller Subaru. Clean, friendly and efficient. I will be back if I need anything. More

by Doutre.d
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Gathercole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure, Seth Krinke
Aug 25, 2020 -

Mark Miller Subaru Midtown responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We sincerely thank you for the positive review, and look forward to seeing you again soon!

August 18, 2020

I was trading in my first Subaru purchase for a new 2020 Legacy, Mark answered all of my question and helped my car buying experience go by smoothly. Thank you for being a professional Mark Patterson. More

by jaredreed1978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2020 -

Mark Miller Subaru Midtown responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Miller Subaru! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

August 17, 2020

Courteous and knowledgeable As always, service was very courteous by knowledgeable staff. They always go the extra mile to take care of me. Thank you very much for all you do. More

by dbuell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Krinke
Aug 18, 2020 -

Mark Miller Subaru Midtown responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Miller Subaru! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

August 16, 2020

Great service! My 2015 outback needed the emissions recall done. The form we got said one hour. When I called for an appointment to the number on the form, I got s More

by Jane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2020 -

Mark Miller Subaru Midtown responded

Jane, we really appreciate your feedback! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. We hope to be of service to you again! Take care!

August 09, 2020

New forester limited No pressure no hype. Mark worked with me until I got the car I wanted, He encouraged me to test dive different trims as much as i needed to and made s More

by lehtobj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2020 -

Mark Miller Subaru Midtown responded

Lehtobj, thank you for your high star rating. We're happy to see that your experience with us was excellent! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 05, 2020

Jon Phizachlea Not impressed with Jon. No communication at all. I had to remind him in order to get something done for me. Now, this process will take over a month w More

by rig
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jon Phizacklea
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2020 -

Mark Miller Subaru Midtown responded

Hello, Rig! My name is Mike Aguilar, I'm the marketing director for Mark Miller Subaru. I'm sorry to hear that you had a poor experience with one of our Finance Managers. A member of our sales management team would like to speak with you more about your experience in an effort to ensure it doesn't happen again. Do you mind contacting me directly at 801.553.5279? Thank you!

August 05, 2020

experience I tried a different Subaru dealership in SLC and after a not so great experience moved over to you. Victor Bostrom helped me with a leased Outback, a More

by Jenny McCown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Bostrom
Aug 08, 2020 -

Mark Miller Subaru Midtown responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Jenny. Thank you and we hope to see you again!

August 03, 2020

Easy car buying experience Chet was great to work with. No B.S. Ran several scenarios on different cars and financing options. Low pressure. Very accommodating. Easiest auto p More

by kristrout
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chet Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2020 -

Mark Miller Subaru Midtown responded

We really appreciate your great feedback! We want all our customers to feel this way when leaving our dealership! We hope to be of service to you again! Take care!

July 31, 2020

Great service - Hector Cisneros Hector Cisneros was helpful, patient, and not pushy at all. He had great recommendations and gave me and my family space to talk through our thoughts, More

by KDG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
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