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Mark Miller Subaru Midtown
Salt Lake City, UT
1,205 Reviews
Our vision is to be the best automotive operation in the industry, where we can ensure customer expectations are exceeded, where people look forward to their experience with us and where business practices are transparent and ethical. Our mission is to treat both customers and employees like family and to ensure that every transaction is filled with satisfaction, honesty, and integrity. We do our best to set ourselves apart from other automotive dealers as having a transparent and fair process in all of our business practices.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,205 reviews
July 25, 2020
No Stress Car Buyng The number one thing that I appreciated the most was the no pressure and no hassle of car buying. The prices are listed on the cars, and I as a custom The number one thing that I appreciated the most was the no pressure and no hassle of car buying. The prices are listed on the cars, and I as a customer can take my time to look at the different payment options to choose the one that will fit my needs. There were no hidden fees. The sales personnel answered my questions and truly put the customer first. They wanted to make sure that I was happy with my purchase. Even when I was offered optional extra warranties, I was not pressured to buy the warranties. I left the dealership totally satisfied with my car purchase. Mark Miller is definitely worth the drive (50 miles). More
by equestrian37
Helpful July 24, 2020
Great to re- connect with Chet, this makes at least 5 or 6 Subaru’s I have purchased from him in the last 25 years!! 6 Subaru’s I have purchased from him in the last 25 years!! More
by kevin.hughes
July 19, 2020
Pleasant and easy buying experience. Outstanding buying with Chet Schneider. Chet was well versed on the inventory on hand and the accessories that each vehicle had. He personally handl Outstanding buying with Chet Schneider. Chet was well versed on the inventory on hand and the accessories that each vehicle had. He personally handled a slight paint correction that had to be made. Mont Christopherson made the financing part of the deal pleasant and easy. Cassidy Follis walked me thru an introduction to the car's technology. She did an outstanding and made the walk-thru enjoyable. More
by gcrook
July 19, 2020
Great staff, answered all my questions Excellent experience if long. Everyone helped explain all the new features on the new vehicle, explained all my options and provided information in Excellent experience if long. Everyone helped explain all the new features on the new vehicle, explained all my options and provided information in a way that made it very understandable. More
by janleew
July 19, 2020
Excellent buying experience. Salesman, Mark Patterson, was great to work with. Also he sold our daughter a new Subaru last year, and she highly recommeded both dealer and salesman. was great to work with. Also he sold our daughter a new Subaru last year, and she highly recommeded both dealer and salesman. More
by Jon Pierce
Employees Worked With
July 16, 2020
Friendly customer service and efficient. They were on time for my scheduled appointment and did a great job on our first service on our new 2020 Outback Touring XT What more can I say ? time for my scheduled appointment and did a great job on our first service on our new 2020 Outback Touring XT What more can I say ? More
by Chervo
Employees Worked With
July 15, 2020
Always a friendly staff to work with either In Service, Sales, or Parts. They are very Thorough in the work they do & will always alert me of any issues that I am not aware of. Not only do they take car Sales, or Parts. They are very Thorough in the work they do & will always alert me of any issues that I am not aware of. Not only do they take car of my vehicle, but they also take care of me. I have always worked with this dealership for several years & have never had an issue. I will be a loyal customer for many years to come. More
by sunfire
Employees Worked With
Alex Cosma, Jonah (transported my vehicle & Chris Kopecky
July 14, 2020
Flawless, friendly service. We are devoted fans of Mark Miller Subaru. We are on our 3rd Legacy / Outback wagons, and figure that we are customers for life there. We are devoted fans of Mark Miller Subaru. We are on our 3rd Legacy / Outback wagons, and figure that we are customers for life there. More
by MARK
Employees Worked With
Bob McCord
July 11, 2020
Fast service. Only thing I would recommend is when someone looks lost that workers approach them, even if its not their job. Many people saw me and made eye contact with me, but no one came to ask if someone looks lost that workers approach them, even if its not their job. Many people saw me and made eye contact with me, but no one came to ask if I needed something. The people that made eye contact were not with anyone physically at the time either. Other then that the service was nice. Every time I've gone here I appreciate the service. The girls at the beverage/food center came over and asked if I'd like a drink. I will visit this dealership first when it comes time to purchasing a vehicle because of the outstanding service I have always received More
by Laureen
Employees Worked With
July 07, 2020
Overall superior experience Have been working with " MM " and their excellent team for 5 years , since relocating. The sales team of Victor & Mark were very easy to work with o Have been working with " MM " and their excellent team for 5 years , since relocating. The sales team of Victor & Mark were very easy to work with on our 3 new cars , 1 pre-owned. The service team , Josh G. is attentive to my needs when requested. Also appreciate the valet service on my last service. The service was completed without any hangups. Excellent dealership for all of your needs. Will continue to recommend this Subaru dealership to all !!! More
by smstavis
