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Mark Miller Subaru Midtown

Salt Lake City, UT

3.9
1,205 Reviews
Our vision is to be the best automotive operation in the industry, where we can ensure customer expectations are exceeded, where people look forward to their experience with us and where business practices are transparent and ethical. Our mission is to treat both customers and employees like family and to ensure that every transaction is filled with satisfaction, honesty, and integrity. We do our best to set ourselves apart from other automotive dealers as having a transparent and fair process in all of our business practices.
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3535 South State Street

Salt Lake City, UT

84115

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Showing 1,205 reviews

May 03, 2018

Lightning quick All I needed was my driver side low beam bulbs replaced. It was done in 18 minutes. Amazing. Great service. I made the appointment on the same day an More

by Telesol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reyes
May 08, 2018 -

Mark Miller Subaru Midtown responded

We're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

May 03, 2018

No pressure This has been the best experience at a car dealer ever. Mark explained everything, no pressure and extraordinary service in helping us to listen to my More

by Domenica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mont Christofferson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2018 -

Mark Miller Subaru Midtown responded

Domenica, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you. Have a wonderful day!

May 02, 2018

Chet gets the job done Chet (sales) and Jerry (finance) provided extraordinary service in helping us work through difficult issues with obtaining a lease and getting appropr More

by caryhigh5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chet Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2018 -

Mark Miller Subaru Midtown responded

Thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

May 01, 2018

Check engine light Justin was very helpful. He took time to listen to my concerns. At pick up. He was just as great to explain what they did, and made sure I understood More

by Shesh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Simpson
May 08, 2018 -

Mark Miller Subaru Midtown responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 29, 2018

no comment Good job over all friendly and the experience was good. I thought there was a lot of pressure on trying to get us to buy extra warranty. More

by Mich123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Murdock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2018 -

Mark Miller Subaru Midtown responded

Thank you for taking the time to leave us this detailed review. We appreciate all constructive feedback, as we are always looking for ways to improve our services. We hope to be of service to you again in the future. Best wishes, Mark Miller Subaru

April 29, 2018

Excellent customer service , on time appointment, explained cost and what they did. Easy to schedule appointment in time frame good for me. Very happy with my Subaru. More

by Pleased Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Krinke, Shane Killpack
Apr 30, 2018 -

Mark Miller Subaru Midtown responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

April 29, 2018

Best Car Purchase Experience!! Anthony and made our experience enjoyable. Best experience we have ever had buying a vehicles. The rest of the staff was friendly and helpful. Antho More

by Happyfrom Wyoming
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Phizacklea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Swenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carson
Apr 30, 2018 -

Mark Miller Subaru Midtown responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Mark Miller Subaru! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 28, 2018

Not just a number Bought a used car And it wasn't even a Subaru. They treat me like a VIP all the time. Since I bought the car if been in for service and a send opini More

by Laura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance Carmichael
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Reyes, Brad Swenson
Apr 30, 2018 -

Mark Miller Subaru Midtown responded

Laura, we are so happy to read such a great review about Mark Miller Subaru! We are always more than happy to assist you if anything else comes up. Take care!

April 19, 2018

breaks, rotors, oil change plus Exceptional, all around. Tom had helped me in a previous appointment, assess the maintenance needs of our Subaru. He really looked after our car as More

by tele-alpine-xcountry
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Romero, Chet Schneider, another woman w/ blond hair... (all 5 star - per below) , Kathy Ott
Apr 23, 2018 -

Mark Miller Subaru Midtown responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

April 19, 2018

Powered rear hatch didn't open or close. My 2017 Outback has the powered rear door. On the way home after a camping trip, it wouldn't open, but it would beep for one minute, as though the doo More

by ben610
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Romero was my rep. Billy Gahan was the tech on my receipt.
Apr 23, 2018 -

Mark Miller Subaru Midtown responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Mark Miller Subaru. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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