Back

Martin Chevrolet

Crystal Lake, IL

4.6
2,514 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
Contact Dealership

5220 Northwest Hwy

Crystal Lake, IL

60014

Directions

By Type

Showing 2,514 reviews

September 24, 2021

Ralph Does a spectacular job in understanding the problems so that when he relates them to the tech everything is done properly. John the technician is absolutely incredible extremely knowledgeable a More

by kcv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2021 -

Martin Chevrolet responded

Wow, this is such a compliment! Thank you so much for sharing your experience with the team here at Martin Chevrolet and for putting your trust in us to repair your vehicle correctly! Thanks again and drive safe! - Martin Chevrolet

September 23, 2021

Mike Lakhani, my salesman at Martin Chevrolet, was fantastic! He made it a pleasurable experience purchasing a car. I’ll recommend to all my friends Mike from Martin Chevrolet. More

by mrifrankie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lakhani
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2021 -

Martin Chevrolet responded

Thank you for your wonderful review about Mike Lakhani! We appreciate you taking the time to share your experience and look forward to seeing you around for a ton of free car washes and oil changes! - Martin Chevrolet

September 23, 2021

Price quoted (approximately) was off when final total was given. Cashier says they don’t include labor or parts. 🤣 That’s the whole job- parts and labor!! Dislike the afternoon “I just want to leave attitud More

by eo1erikbernhardt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron Grassel, Brad Nichols
Oct 06, 2021 -

Martin Chevrolet responded

We apologize for your experience and we appreciate your feedback. It is helpful to us in finding out where some of our weaknesses lie, whether in our personnel or our processes We hope for a future opportunity to make this right for you. Could you please give our service manager, Duane Hill, a call at 815-459-4000 when you get a chance? - Martin Chevrolet

September 22, 2021

Great service, really nice and helpful people working there. Joel helped out with my appointment even though it had nothing to do with sales More

by CARLOSIVAN_ALVAREZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Storm
Sep 25, 2021 -

Martin Chevrolet responded

Thanks for the 5 star rating! We will be sure to let Joel know how much you appreciated his assistance! Have a great day and drive safe! - Martin Chevrolet

September 21, 2021

Amazing customer service! Mike L. Is amazing; no pressure, very respectful & this was our second purchase from Mike. Thanks Mike!! More

by Jesus and Maria E.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lakhani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Jesus and Maria E. responded

Amazing customer service! Mike L. Is amazing; no pressure, very respectful & this was our second purchase from Mike. Thanks Mike!!

September 21, 2021

The entire team is family oriented, all our vehicles are Serviced with Martin Chevrolet, no question! More

by duanehill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Hill
Sep 25, 2021 -

Martin Chevrolet responded

Duane, We appreciate your feedback! Thanks for the wonderful review and drive safe! - Martin Chevrolet

September 20, 2021

I’ve always been happy with the service I’ve received here. They have always been knowledgeable, quick, and get my cars fixed correctly. More

by donwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Sep 25, 2021 -

Martin Chevrolet responded

Don, We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day! - Martin Chevrolet

September 20, 2021

Great service did everything as stated and updated me along the with any additional work needed More

by tom@edtelectric.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Nichols
Sep 25, 2021 -

Martin Chevrolet responded

Hi there, your satisfaction is our top priority. We're happy you found our staff to be so supportive during your experience here at Martin Chevrolet. Thanks for the wonderful review! - Martin Chevrolet

September 18, 2021

Great people and service,I will recommend to anyone who wants a great dealer!! Very good dealer !! More

by Dennis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Raffaelli, Joel Storm
Sep 25, 2021 -

Martin Chevrolet responded

Dennis, Thanks for your praise and kind comments about our team. Thanks again for the recommendation, and have an amazing day! - Martin Chevrolet

September 16, 2021

Dealer started my car and took in for dead battery ..Did not tell me test result on battery, but replaced so I assume battery w as no good. More

by BILJW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Martin Chevrolet responded

Thank you for the great review. We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit! - Martin Chevrolet

...
148
...