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Martin Chevrolet

Crystal Lake, IL

4.7
2,268 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,268 reviews

January 17, 2024

Last time I was in for a oil change I was there for 2 hours More

by Curt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Bennett
Feb 05, 2024 -

Martin Chevrolet responded

Curt, Thank you so much for your valuable feedback! We sincerely apologize for the delay you experienced in receiving your service. We understand how frustrating that can be and we're working hard to make improvements in this area. In the meantime, we truly appreciate your patience and understanding. - Martin Chevrolet

January 17, 2024

Very courteous and friendly. Service was completed sooner than the time quoted. Very pleased overall. More

by Pete Gray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Jan 18, 2024 -

Martin Chevrolet responded

Pete, It's fantastic to hear you had a wonderful experience at Martin Chevrolet! We’re thrilled by your kind words. If there’s anything else we can assist you with, please feel free to get in touch. We’re here for you! - Martin Chevrolet

January 17, 2024

Very pleased the way everyone there helps with everything. The people I’m talking about Matt our salesman, David in finance, and Ralph in service. More

by Meven7478
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan in finance.
Jan 18, 2024 -

Martin Chevrolet responded

We're all about making your experience with us as enjoyable and stress-free as possible. Our friendly team can't wait to give you top-notch service with a smile. We're genuinely grateful for your support and are already looking forward to seeing you again. Don't hesitate to drop by when you need us – we'll be here ready to welcome you back! - Martin Chevrolet

January 17, 2024

Service is prompt and on schedule. Check in simple. Staff is friendly and is courteous. More

by vic2929sev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Martin Chevrolet responded

Thank you for your kind words and 5 star rating. We appreciate your business and hope to see you again soon. Take care! - Martin Chevrolet

January 17, 2024

Colin was very professional and kept in contact when parts delayed . I would make sure he doesn’t get away from your dealership. He made my experience so good this my second service visit this year More

by Molson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
4.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel, Colin Bennett
Feb 05, 2024 -

Martin Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! Please let us know if there is anything else we can do for you; we are more than happy to help! - Martin Chevrolet

January 17, 2024

Everything is good, i like them. I am very happy with my tahoe and they are very helpful. My favorite contact is Kose is because he is knowledgeable and personable More

by K_y_landscaping
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Jan 18, 2024 -

Martin Chevrolet responded

Your kind words have brightened our day, and we're so grateful for your fabulous feedback. Can't wait to have you back for more great experiences! Thanks a ton! - Martin Chevrolet

January 17, 2024

Excellent service & staff- would highly recommend . Convenient location & had coupon . Finished the job quicker the. I expected More

by reynols24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Jan 18, 2024 -

Martin Chevrolet responded

We are so glad to hear that everything was taken care of swiftly and that you’re pleased with the results! If you have any more questions or need assistance with anything else, don't hesitate to get in touch. We're here for you and always eager to lend a hand! - Martin Chevrolet

January 09, 2024

Aaron was very professional & courteous to me. Good communication and customer service skills - very professional More

by kimsterchi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel, Colin Bennett
Jan 18, 2024 -

Martin Chevrolet responded

We're absolutely thrilled to hear you had a great experience with us! Your kind words have totally made our day. A huge thank you for sharing your thoughts and for being such an awesome part of our community! - Martin Chevrolet

January 07, 2024

Jack L and Martin Chevrolet went above and beyond to give me confidence in my used car purchase decision. They promptly resolved some minor issues I had post sale - something that most dealerships fail to do More

by Nick Andolino
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Lazzara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Martin Chevrolet responded

Nick, Thank you so much for your honest review and for alerting us to this matter with such speed. We always strive to deliver only the highest quality vehicles, and although occasionally we may encounter a hiccup, we're grateful for the opportunity to resolve it. We hope you love your new vehicle and look forward to assisting you with any future needs you may have. Thanks again for choosing us! - Martin Chevrolet

December 30, 2023

Martin Chevrolet is a great dealership would recommend them.Mike Lakhani is a wonderful salesman very friendly & answered all questions & concerns he went above & beyond what we have experienced with pas More

by mouse87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lakhani
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Martin Chevrolet responded

We're simply thrilled to hear about your wonderful experience at Martin Chevrolet! It's great to know that Mike Lakhani exceeded your expectations with his exceptional professionalism and dedication. We're always here for you and look forward to seeing you again for any future needs. Thanks for choosing us! - Martin Chevrolet

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