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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
1,043 Reviews

1,043 Reviews of Martin Chevrolet - Service Center

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December 16, 2021

The dealership is friendly and helpful. They explained the issue, cost, and let me know options. I purchased the car from them and only take it to them for maintenance needs. More

by CHEFCHRYSTIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bazzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Dec 17, 2021 -

Martin Chevrolet responded

Thanks for taking the time to leave a review. We're glad to hear you found our staff was so knowledgeable and helpful! We hope to be of service to you again in the future. - Martin Chevrolet

December 14, 2021

Ralph is a pleasure to work with when getting my car serviced. The service department does an excellent job! Thank you More

by rekcc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

Martin Chevrolet responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Martin Chevrolet. Take care and drive safe! - Martin Chevrolet

December 13, 2021

Everyone was nice and polite. The work that was done is amazing. My only issue is that most of the employees were not wearing masks even when they were close to other people. I wore a mask because I work w More

by orlandobyz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know
Dec 17, 2021 -

Martin Chevrolet responded

Thank you again for taking the time to let us know how we did and for the reminder that we should all be more careful when it comes to trying to keep our community safe. We appreciate the feedback. - Martin Chevrolet

December 11, 2021

had a 10:30 appointment for lube oil &filter on my duramax pick up . it was washed and done by 11:30 . great service with a smile ! More

by jimandron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

Martin Chevrolet responded

We're so glad that we were able to go above and beyond your expectations! Thank you for choosing Martin Chevrolet! We will see you next time! - Martin Chevrolet

December 10, 2021

Great customer service. OC ANSWERED ALL MY QUESTIONS. MY CAR WAS IN FOR PAINT PROTECTION APPLICATION AND THE ENTIRE CAR WAS BEAUTIFULLY DETAILED INSIDE AND OUT. I WAS DEFINITELY IMPRESSED! CAR LOOKS GREAT More

by lbw916
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

Martin Chevrolet responded

We are so pleased you choose to purchase you beautiful new vehicle here at Martin Chevrolet and that you opted for the extra paint protection as it will keep your car looking wonderful for many years to come! Thanks again and take care! - Martin Chevrolet

December 08, 2021

Top notch customer service! From the moment you walk in the door you feel appreciated. More

by clnana53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

Martin Chevrolet responded

Thank you so much for your positive comments about Martin Chevrolet! We do appreciate you and look forward to seeing you again next time. - Martin Chevrolet

December 08, 2021

Great service great prices I have purchased plenty of Great service great prices I have purchased plenty of new Chevrolet vehicles over the years wish I would have started at Martin my next new Chevy w More

by dean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Dec 17, 2021 -

Martin Chevrolet responded

Dean, Thanks for your praise and kind comments about our team. Thank you for taking the time to leave a review for us at Martin Chevrolet. We're happy we could meet your expectations! - Martin Chevrolet

December 06, 2021

Great service. Did not push for any additional work, but let me know what was coming due. More

by Chris.weng
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Dec 17, 2021 -

Martin Chevrolet responded

Chris, Thank you for taking the time to write about your experience. It is wonderful to hear that Aaron was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. - Martin Chevrolet

December 05, 2021

The service team is awesome. Always polite and answer all your questions. They give u updates along the the way. Great job. Thanks. More

by djwags98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

Martin Chevrolet responded

On behalf of the Martin Chevy team, we thank you for allowing us to earn your business. We appreciate you sharing your service experience with us and others and look forward to helping you out again in the future. Take care and drive safe! - Martin Chevrolet

December 03, 2021

Thoughtful, clean, and honest. Does not appear to have a top notch electronics person on board. Yada, yada, yada! More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Martin Chevrolet responded

Bob, Thanks for taking tin the time to post about your recent service visit to Martin Chevrolet. We appreciate your high rating. If there is anything further we can help with, please don't hesitate to reach out! - Martin Chevrolet

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