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Master Buick GMC
Augusta, GA
1,109 Reviews
Master Buick GMC serves the Augusta, North Augusta, Grovetown, Evans, Thomson, Waynesboro, Aiken areas in factory recommended maintenances, oil changes, tire sales, transmissions, GM parts and accessories and the sale of New Buicks and GMC and the largest selection of Pre-Owned Vehicles. We specialize in helping our customers find the vehicle they need whether it be a Ford F150, Chevrolet Silverado 1500, Lexus, Toyota, Nissan, or any brand with a 3 month warranty to help guarantee your purchase and give you peace of mind!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,109 reviews
June 17, 2019
Good service, no pressure No pressure, allowed me the time to choose the right vehicle. Great experience, friendly employees. I would definitely recommend this dealership to my No pressure, allowed me the time to choose the right vehicle. Great experience, friendly employees. I would definitely recommend this dealership to my friends and co-workers. More
by TGIBSONIW
Verified Customer
June 16, 2019
Very pleasant Relaxed atmosphere,friendly salesmen. No pressure on sales great negotiating prices with no hassle. A pleasure doing business with this group of peopl Relaxed atmosphere,friendly salesmen. No pressure on sales great negotiating prices with no hassle. A pleasure doing business with this group of people. Will and have recommended to buy from herr More
by Treb1
Employees Worked With
June 15, 2019
Purchasing new Truck My overall experience was outstanding. Sales rep Bill Whitten and finance manager Jeff McKee made it a point to help in every step of the purchasing. My overall experience was outstanding. Sales rep Bill Whitten and finance manager Jeff McKee made it a point to help in every step of the purchasing. Jeff made sure I got the best finance available. More
by ASANTI1020
Employees Worked With
Other Employees :
Jeff McKee
June 14, 2019
Needed a front plate mount If you want 5 star service see Charles Williams, that's the type service you get 5 star, no matter what it is you are there for. If you want 5 star service see Charles Williams, that's the type service you get 5 star, no matter what it is you are there for. More
by HFCF
Employees Worked With
June 13, 2019
Possible to not buy GM in future Bought new truck Oct 2018. A/C stopped working June 2019. GM states can't be fixed at this time. Truck was sold to me by the dealership after the issu Bought new truck Oct 2018. A/C stopped working June 2019. GM states can't be fixed at this time. Truck was sold to me by the dealership after the issue was noted by GM. More
by DYOUNCE21
Employees Worked With
June 12, 2019
Completely Satisfied Called to make arrangements to see sales representative on a specific pickup truck. Was met immediately by staff, and asked my specific needs and wan Called to make arrangements to see sales representative on a specific pickup truck. Was met immediately by staff, and asked my specific needs and wants to conduct business. Mr. Hughes is very knowledgeable, and very efficient getting paperwork in order for my purchase. Mr Hughes even stayed after hours to complete my purchase before leaving for the evening. Upon delivery, Mr Hughes was extremely thorough in explaining all functions/features the truck had to offer, and navigated through many of them. Definitely went above and beyond to ensure I was satisfied with the trucks capabilities before I departed the dealership. More
by DAEDOE1009
June 12, 2019
Great customer service! I have been a long time customer and keep coming back because of the attention to detail and prompt response of present concerns & advice on maintaini I have been a long time customer and keep coming back because of the attention to detail and prompt response of present concerns & advice on maintaining proper care of my vehicle to keep it safe and operational due to my retirement budget. More
by MMMGMC
June 12, 2019
Battery issues I had ano AWESOME sales person and financial person however within two weeks my car had to be jumped. When I took it to the dealership they put me in I had ano AWESOME sales person and financial person however within two weeks my car had to be jumped. When I took it to the dealership they put me in a rental that had to continui9be jumped off as well. Very frustrating. More
by LACEY.MAE620
Employees Worked With
June 11, 2019
Service Your service did not do a good job Oil change 2 hours This is bad Business I would not go back if I did not have one more fun oil change Express Your service did not do a good job Oil change 2 hours This is bad Business I would not go back if I did not have one more fun oil change Express Oil has me in and out in less than 30 Minutes More
by LDUKE1519
Employees Worked With
June 11, 2019
Friendly and fair price Great sale people and staff. No pressure, they did everything to get you what you needed and get the right vehicle and price. Greg did a great job. T Great sale people and staff. No pressure, they did everything to get you what you needed and get the right vehicle and price. Greg did a great job. Thanks More
by DSJOHNSON48
