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Master Buick GMC

Augusta, GA

4.6
1,109 Reviews
Master Buick GMC serves the Augusta, North Augusta, Grovetown, Evans, Thomson, Waynesboro, Aiken areas in factory recommended maintenances, oil changes, tire sales, transmissions, GM parts and accessories and the sale of New Buicks and GMC and the largest selection of Pre-Owned Vehicles. We specialize in helping our customers find the vehicle they need whether it be a Ford F150, Chevrolet Silverado 1500, Lexus, Toyota, Nissan, or any brand with a 3 month warranty to help guarantee your purchase and give you peace of mind!
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3710 Washington Rd

Augusta, GA

30907

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Showing 1,109 reviews

September 29, 2018

Great experience Master gmc was great to deal with. Gene baxley made the process easy. Gene gave me great information about the gmc trucks and the benefits of new Dies More

by Ewb1120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Baxley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2018 -

Master Buick GMC responded

Thank you for your feedback and congratulations on your purchase! We specialize in making things easy for our customers without the hassle. We certainly appreciate your business and I will pass your feedback along to Gene. Drive safely. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

September 29, 2018

Never disappoints Great friendly and professional service. As always Charles took fantastic care of us. The staff always makes us feel that our vehicle it’s in the best More

by MDavis64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2018 -

Master Buick GMC responded

Thank you for this great review and also for your loyalty. We pride ourselves on providing nothing but the best for our customers and it is great to see that goal has been accomplished with you time and time again. Please don't hesitate to reach out if we can assist you again in the future. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

September 29, 2018

Great experience Sales person made the purchasing very enjoyable. She was friendly and took her time mske sure we were taken care of. Vehicle is exactly what I was loo More

by CHET.STANLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Rowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Lokey
Oct 01, 2018 -

Master Buick GMC responded

Thank you for taking the time to give us this great review! We use tools to make sure our vehicles are priced competitively and our knowledgeable customers, like you, know the difference! We are grateful for your business and are here for anything you may need, may it be service or sales! Welcome to the Master Family! Kathy Hensley, Owner

September 29, 2018

The service department was friendly, informative, and helpfu I have unfortunately had too many unpleasant experiences with service at other dealerships, so having such a pleasant experience with Masters Buick wa More

by NANAJO1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Truitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2018 -

Master Buick GMC responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that we provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

September 29, 2018

Great Experience! We have bought many cars from this Dealership and will continue to come back. They treat us like family and they stand behind their sales. If we have More

by RHERNDON3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary PIleggi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teddy
Oct 02, 2018 -

Master Buick GMC responded

Thank you for the fabulous review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

September 28, 2018

Service visit They got me taken care of quickly. Took the truck in to get service so my wife Penny could go on an out of town trip. They were fast and courteous and More

by PESUMMERS324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Fanning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyson Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Lokey
Oct 02, 2018 -

Master Buick GMC responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We look forward to seeing you again. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

September 28, 2018

Philip Towns is amazing . Philip is the best service manager ever ! Simply the best ,best ,best . I can’t can’t get over the amazing service of the Philster! He always is on hi More

by Flower boy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Phillip Towns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2018 -

Master Buick GMC responded

Thanks for your kind words! Philip is a valuable member of our team and he will be grateful to read the nice comments you left him. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

September 28, 2018

Fantastic Service Department Charles Williams & the entire service team were great to work with. They kept me informed the entire time they had my car & did a great job fixing it. More

by some guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyson Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2018 -

Master Buick GMC responded

Thank you for sharing your feedback with us. Charles and our service team will be thrilled to know you were fully satisfied with your service experience. We appreciate your business and we look forward to assisting you with any future automotive needs. Thank you. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

September 28, 2018

Great people Amazing service! Very friendly down to earth staff that treats you like family and makes baying a car or truck easy.( I've bought several vehicles there) Would recomme More

by Dwayne37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Goddard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff McKey
Sep 28, 2018 -

Master Buick GMC responded

Thank you for great review! Our goal is to make the process easy and stress free and I’m glad our team was able to provide that excellent experience we strive for! Thank you for your business! We look forward to serving you in the future! Kathy Hensley, Owner

September 27, 2018

Masters is a dealership I have enjoyed working with. I have done business with Masters for 25 or more years. I have gone to one other dealer to purchase a vehicle and ended up trading it for one at Maste More

by AMCJ111006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Truitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Fanning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure if the other service writer was named David but whoever he was I was pleased.
Sep 28, 2018 -

Master Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Respectfully, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

Sep 28, 2018 -

Master Buick GMC responded

We are so grateful for our friends and customers who come back to us time and again! We hope that each time you feel the red carpet rolled out for you and you are treated as an honored guest each time!! We thank you for your loyalty and your business. If you need anything at all, please don’t hesitate to call me. Kathy Hensley, Owner (706)922-5213

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